Project Manager (Hotel Projects)

Job Overview

We are looking for a skilled Senior Project Manager to oversee the effective delivery of large-scale technology projects within the hotel sector, from inception to completion. This position entails managing the entire project lifecycle, ensuring timely delivery, adherence to budget, and alignment with organizational goals.

The ideal candidate will possess a demonstrated history of successfully executing enterprise technology projects in the hospitality field, leading digital transformation efforts, handling multiple projects simultaneously, and collaborating with executive stakeholders. Preference will be given to candidates with robust experience in project governance, vendor management, and portfolio oversight.

Key Responsibilities

• Oversee the comprehensive delivery of extensive hotel technology projects from initial planning through execution and closure.
• Create and maintain project plans, timelines, budgets, resource allocation, and overall project schedules.
• Manage several simultaneous projects while ensuring milestones, budgetary constraints, and quality standards are met.
• Champion digital transformation and process improvement initiatives across hotel operations and technology systems.
• Collaborate closely with business stakeholders, executive sponsors, IT departments, vendors, consultants, and external partners throughout all project phases.
• Identify and address project risks, issues, dependencies, and implement effective mitigation plans.
• Establish project governance structures and ensure adherence to the organization's project management standards.
• Prepare project status updates, executive dashboards, and presentations for steering committees.
• Oversee project scope, manage change requests, budgets, and stakeholder expectations.
• Lead the vendor selection process, manage contracts, oversee Statements of Work (SOW), and conduct vendor performance evaluations.
• Ensure project outputs fulfill business objectives, quality benchmarks, and operational needs.
• Facilitate project transition, ensure operational readiness, and conduct post-implementation assessments.
• Promote continuous improvement by recognizing opportunities to refine project delivery methods and governance.

Requirements

• A Bachelor’s Degree in Information Technology, Computer Science, Engineering, Business, Project Management, or a related field.
• A minimum of 5 years of comprehensive project management experience in delivering enterprise or hotel technology projects.
• Proven experience in managing large-scale hotel technology projects from the start through to successful completion.
• Strong background in project planning, budgeting, scheduling, governance, risk and issue management, and stakeholder engagement.
• Demonstrated ability to manage multiple concurrent projects and oversee project portfolios.
• Experience in leading digital transformation efforts and business process enhancement initiatives.
• Extensive vendor management experience, including contract negotiations, SOW management, procurement coordination, and vendor performance evaluation.
• Experience in establishing project governance frameworks, preparing steering committee reports, and delivering project updates to senior management and executive stakeholders.
• A strong delivery-focused approach with a successful record of implementing complex technology projects and achieving tangible business results.
• Excellent leadership, communication, stakeholder engagement, negotiation, and presentation abilities.
• Strong analytical, problem-solving, and decision-making skills.
• Capacity to manage competing priorities in a dynamic environment.
• Proficiency in Microsoft Project, Excel, or similar project management software.

Preferred Qualifications

• Experience in managing technology projects within hotels, hospitality, integrated resorts, or commercial sectors.
• PMP, PRINCE2, Agile, Scrum, or other recognized Project Management certification.
• Experience in delivering enterprise applications, infrastructure, digital transformation, or business systems implementation projects.
• Familiarity with project governance, PMO methodologies, procurement processes, and contract management.