Client Solutions Manager, Vietnamese Speaking

About the Position

We are in search of a seasoned Client Solutions Manager to assist advertisers in Vietnam, including those engaged in cross-border advertising initiatives.

In this client-centric position, you will serve as a strategic ally to performance marketing teams, guiding clients towards enhancing campaign results, addressing technical and operational challenges, and effectively leveraging digital advertising solutions.

This role presents a fantastic chance to engage with AI-driven solutions and collaborate with prominent advertisers and businesses throughout Vietnam and the broader Southeast Asia area.

Your Responsibilities

• Act as the main liaison for advertisers and performance marketing stakeholders.
• Craft and implement client strategies that yield measurable business and advertising results.
• Comprehend clients' commercial goals and offer customized campaign recommendations.
• Accurately navigate the technical aspects of performance marketing campaigns with meticulous attention to detail.
• Track campaign performance, pinpoint opportunities, and relay actionable insights to clients.
• Resolve campaign and platform-related issues in collaboration with internal support teams.
• Effectively manage high-value processes in a dynamic and high-pressure setting.
• Work together with cross-functional teams to guarantee the smooth delivery of client solutions.
• Uphold a high level of client service while adhering to relevant policies and procedures.

The language requirement is intrinsically linked to the daily responsibilities of this role and the clients it serves.

What We Seek

Key Qualifications

• Fluency in Vietnamese and English to facilitate direct communication with external clients in Vietnam and internal regional stakeholders.
• A minimum of five years of pertinent experience in performance marketing, direct-response advertising, client solutions, account management, or related areas.
• In-depth knowledge of performance marketing campaigns and digital advertising technologies.
• Exceptional client management, communication, analytical, and problem-solving abilities.
• Capability to work autonomously, remain resourceful, and collaborate effectively across various teams.
• Confidence in managing detailed, high-revenue processes within a fast-paced environment.
• Readiness to travel frequently to Vietnam.

Language Proficiency

• Fluency in both Vietnamese and English
• This position directly engages with advertisers and performance marketing teams in Vietnam. Proficiency in Vietnamese is essential for conducting client meetings, understanding specific market business needs, discussing intricate campaign and performance issues, troubleshooting problems, and accurately conveying recommendations in the local language.
• English fluency is also necessary as the role is based in Singapore and involves regular interaction with regional and cross-functional internal teams that operate in English.

Why Join Us

You will have the chance to operate in a commercially significant and rapidly changing market, collaborate with advanced advertisers, and enhance your knowledge in performance marketing, digital advertising, troubleshooting, and AI-enabled client solutions. The position also offers valuable regional exposure throughout Vietnam and Southeast Asia.

We regret to inform you that only shortlisted candidates will receive notifications.

EA Reg No: R25145980, Bibi Fatima

Allegis Group Singapore Pte Ltd, Company Reg No. 200909448N, EA License No. 10C4544