Business Analyst Insurance & QA

Primary Responsibilities

• Oversee the comprehensive requirements gathering, analysis, documentation, and stakeholder approval processes for insurance applications.
• Convert intricate business requirements into detailed functional specifications, JIRA user stories, and acceptance criteria.
• Serve as the principal point of contact among Business, Product, Agency, Finance, Compliance, Legal, and Technology teams.
• Direct SIT, UAT, and functional testing initiatives, including test planning, execution, defect tracking, and resolution.
• Evaluate test scenarios, evidence, and outcomes to confirm full coverage of business requirements.
• Facilitate product onboarding and enhancements for UI, API, and SQL-based applications.
• Conduct user walkthroughs, sprint demonstrations, and sessions for clarifying requirements.
• Oversee requirements and testing deliverables throughout various releases and phases of the SDLC.
• Assist with regulatory and insurance-related enhancements, such as CRS/FATCA initiatives.
• Develop functional documentation, knowledge transfer materials, and process documentation for production launches.
• Investigate production issues, coordinate resolutions, and provide post-implementation support.

Essential Qualifications

• At least 8 years of pertinent experience in Business Analysis, QA/UAT, or roles as a Business & QA Analyst.
• Demonstrated Insurance / Financial Services domain expertise is essential.
• Proven track record in requirements gathering, stakeholder engagement, and functional analysis.
• Extensive hands-on experience in SIT, UAT, functional testing, and defect management.
• Required proficiency in JIRA and SQL.
• Experience in both Agile and Waterfall SDLC methodologies.
• Robust experience in drafting BRD/FRD, user stories, acceptance criteria, test scenarios, and functional documentation.
• Capability to coordinate with multiple business and technology stakeholders.
• Solid understanding of Life Insurance / P&C Insurance processes and products.
• Exceptional communication, documentation, and presentation skills.
• Applications from candidates lacking relevant Insurance domain and Business Analysis/QA experience will not be accepted.

Desirable Qualifications

• FLMI, AINS, LOMA, or similar insurance certification.
• Experience with CRS/FATCA or similar regulatory projects.
• Familiarity with API validation and SQL-based data verification.
• Experience in supporting large-scale insurance product implementations or migrations.