Technology Governance and Control (Banking)

Key Responsibilities:

• Design, execute, and sustain the IT Technology Governance and Control framework, along with associated policies and processes, including the development of process implementations and tools. Key focus areas encompass IT System Development and Maintenance, IT Service Management (ITSM), IT Assets Management (ITAM), and IT Security and Operations, with particular attention to Identity Access Management (IAM) for the Singapore Branch and throughout APAC Branches.
• Define IT Control objectives that are in line with regulatory standards (such as MAS TRMG, BNM RMIT) and the bank's internal IT protocols.
• Ensure adherence to the bank's IT Governance policies and procedures, launching support initiatives to bolster the governance structure. This includes performing system risk evaluations with IT system owners for system improvements or onboarding new systems.
• Work in partnership with APAC branches to harmonize processes and procedures, examining IT-related materials such as Procedure Manuals and Guidelines.
• Perform routine compliance evaluations on IT controls in Project Management, IT Security, and Operations, pinpointing and addressing areas of non-compliance in collaboration with stakeholders.
• Recognize and implement enhancements in IT to boost productivity, controls, and efficiency.
• Serve as a Subject Matter Expert in Identity Access Management (IAM), crafting and executing a robust framework that encompasses identity management, access control, and privileged access management.
• Provide direction and support to technology teams to ensure compliance with IAM policies and procedures, including user access management, identity verification, and security controls.
• Supervise the deployment of an effective IAM toolset (e.g., SailPoint), guaranteeing proper access provisioning and timely de-provisioning, along with regular reviews to avert unauthorized access.
• Evaluate and review user access matrices (UAM) for systems, ensuring appropriate segregation of duties in conjunction with IT system owners.

Qualifications:

• A Bachelor's degree in IT or a related field, coupled with at least 5 years of experience in IT Governance and Control, preferably in the Financial Services sector.
• Demonstrated leadership and people management abilities, with a preference for experience in IAM and IT Auditing.
• Expertise in Identity Access Management, especially regarding system and user access control management.
• Capability to identify risks within processes and formulate effective control strategies.
• Thorough technical and functional understanding of regulatory and compliance requirements, with hands-on application experience.
• Strong collaboration skills across HQ, APAC branches, and Singapore teams.
• Familiarity with industry standards and trends pertinent to IT Governance.
• Robust decision-making and problem-solving abilities, with a methodical and logical approach to tasks.
• Capacity to manage substantial workloads, prioritize responsibilities, and meet deadlines.
• Experience in IT Governance Reviews, Controls Testing, Assurance, and training facilitation.
• Exceptional communication, presentation, and interpersonal abilities.
• Preferred familiarity with JIRA (workflow management) and ServiceNow (ITSM/ITAM).