PE
Job Description
Overview
- Join our dynamic customer service team to provide exceptional dine-in and takeaway experiences. This hands-on position includes managing order processing, maintaining service areas, and assisting with daily operations of the outlet.
Key Responsibilities
- Engage with customers, respond to inquiries regarding the menu, and facilitate service at tables or the counter. Accurately process takeaway orders, handle payments, and manage cash register functions. Prepare and organize takeaway packaging to ensure correct order fulfillment. Restock and replenish supplies in the service area, including condiments and other consumables. Clear and clean tables, trays, and chairs to uphold a tidy dining space. Sanitize service areas, including work surfaces, cupboards, and storage locations. Perform dishwashing tasks and maintain cleanliness in the dish area. Sweep and mop floors while ensuring overall cleanliness throughout your shift. Carry out additional tasks as assigned by the Store Manager as needed.
Qualifications
- At least a secondary school qualification (or equivalent); relevant experience in service is preferred. Comfortable in a customer-facing position with a strong service orientation. Ability to work effectively in a high-paced environment while adhering to operational guidelines. Responsible and punctual, with a keen focus on cleanliness and hygiene standards. A positive team member willing to learn and assist colleagues. Availability to work rotating shifts, including weekends and public holidays as necessary.