Sales Manager I Hospitality

Job Overview: We are on the lookout for a motivated Sales Manager to enhance our client's vibrant team. The successful candidate will play a crucial role in driving revenue growth by fostering and maintaining robust relationships with corporate clients, MICE (Meetings, Incentives, Conferences, and Exhibitions) organizers, travel agencies, and other essential partners. This position demands a strategic approach, exceptional communication abilities, and a knack for identifying and capitalizing on business opportunities for the hotel.

Key Responsibilities:

• Sales & Business Development:
• Formulate and execute strategic sales initiatives to meet revenue objectives.
• Identify and secure new corporate accounts, travel agents, and event organizers.
• Conduct sales presentations, negotiate agreements, and finalize transactions.
• Client Relationship Management:
• Establish and nurture strong connections with key clients and stakeholders.
• Act as the main point of contact for corporate accounts and MICE clientele.
• Ensure exceptional customer satisfaction through effective service and timely follow-ups.
• Market Research & Competitor Analysis:
• Keep abreast of market trends and competitor activities to uncover business prospects.
• Offer insights and recommendations to enhance pricing strategies and promotional efforts.
• Collaboration & Coordination:
• Collaborate closely with the marketing department to develop promotional strategies.
• Coordinate with front office, banquet, and F&B teams to ensure flawless event execution.
• Work with revenue management to optimize pricing and inventory.
• Sales Reporting & Performance Tracking:
• Prepare and deliver sales reports, forecasts, and actionable plans.
• Monitor and analyze key sales metrics, including revenue, room nights, and client retention rates.

Key Performance Indicators (KPIs):

• Achieve quarterly and annual revenue goals.
• Maintain a strong conversion ratio from leads to confirmed bookings.
• Retain and expand existing corporate accounts.
• Boost MICE and group bookings.
• Ensure high levels of customer satisfaction and repeat business.

Requirements:

• Bachelor's degree in Business, Hospitality, or a related discipline.
• 3–5 years of experience in hotel sales, ideally with MICE or corporate clients.
• Excellent negotiation, communication, and presentation skills.
• Demonstrated success in achieving and surpassing sales targets.
• Ability to thrive both independently and collaboratively in a fast-paced setting.
• Proficiency in CRM software and MS Office applications.