Sales Manager (Corporate Sales)

Position Overview The individual in this role is tasked with promoting and selling guest accommodations, meeting venues, and various hotel services to corporate clients, travel agencies, and group accounts. This position is vital for acquiring new business, nurturing client relationships, and ensuring effective collaboration with the operations team to provide outstanding guest experiences.

Primary Responsibilities

Sales & Business Growth

• Actively identify and develop new corporate accounts and business opportunities across diverse sectors.
• Efficiently convert inquiries into confirmed bookings to enhance repeat and future business.
• Conduct ongoing market and competitor research to uncover growth opportunities.
• Participate in credit meetings, attend trade shows, and engage in business travel to establish a robust pipeline and forge partnerships.
• Manage relationships with both inbound and outbound travel agents.

Client Interaction & Revenue Enhancement

• Address all inquiries related to sales.
• Conduct property tours and site inspections for prospective clients.
• Develop customized proposals and contracts catering to client requirements.
• Assist in achieving revenue goals including room sales, average daily rate (ADR), and room nights.

Sales Strategy & Implementation

• Execute sales and marketing strategies that align with the hotel's objectives.
• Utilize internal resources and collaborate with cross-functional support teams to accomplish sales targets.
• Establish and maintain a focused prospect list based on market trends and competitor actions.

Team Development & Guidance

• Offer mentorship and practical training for junior sales personnel.
• Supervise daily sales operations, including proposal creation, contract management, and reporting.

Operational Cooperation

• Collaborate closely with operations teams to ensure high customer satisfaction and effective execution of group events and stays.
• Support the achievement of departmental key performance indicators (KPIs), including profitability and labor cost efficiency.