Sales & Order Processing Administrator

Brief Overview

We are looking for a committed professional to deliver vital sales and order processing support for the Oceania region. This position requires direct engagement with customers and distributors to ensure effective service delivery.

Key Responsibilities

• Serve as the main point of contact for customers and distributors in the Oceania region. Create quotations based on customer inquiries utilizing internal systems. Keep customer records and sales data up-to-date within CRM systems. Process purchase orders accurately and ensure timely invoicing. Work collaboratively with internal logistics and external partners to ensure prompt deliveries. Monitor stock levels and effectively communicate lead times to customers. Manage import/export documentation and guarantee adherence to internal protocols. Assist with warranty claims, service requests, and related customer support inquiries. Safely store records (e.g., Works Orders, Purchase Orders, Invoices) on file servers. Undertake additional ad-hoc tasks as needed.

Qualifications

• Possess a Diploma or NITEC in Business Administration, Supply Chain, or a similar discipline. 1-2 years of relevant experience is preferred, especially in international logistics or export documentation. Proficient in MS Office Suite (Excel, Word, PPT). Capable of thriving in a dynamic environment. Excellent interpersonal skills and a strong team player.