EMEmerson
Product Specialist
Singapore Posted 29 Sept 2026
FULL TIME
Customer Training
Software Configuration
Process Instrumentation
Application Engineering
Technical Presentations
+3 more
Job Description
Job Overview
POSITION DETAILS
If you are a professional with expertise in Product or Applications seeking to advance your career, Emerson presents an excellent opportunity for you. In this position, you will offer technical knowledge and application support that enables clients to enhance the performance, reliability, and safety of their instrumentation and process operations. By partnering with clients and collaborating with cross-functional teams, you will provide software configuration, commissioning support, training, and technical advice, all while contributing to an outstanding customer experience. This role also allows for collaboration with international teams, support for innovative technological solutions, and a significant impact across various industries.
Your Key Responsibilities Will Include:
You are a quick learner, adept at navigating new situations. You can foresee the impact of emerging technologies and adapt accordingly. You build trust and gain the support of others effortlessly.
Qualifications Required for This Role:
At Emerson, we emphasize a work environment where every employee is appreciated, respected, and encouraged to develop. We cultivate a culture that promotes innovation, teamwork, and diverse perspectives—recognizing that the best ideas emerge from collaborative efforts. Our dedication to continuous career development and fostering an inclusive culture ensures you receive the support necessary to excel. Through mentorship, training, or leadership opportunities, we are committed to your success so you can make a lasting contribution. We believe that diverse teams working together are essential to driving growth and achieving business objectives.
We understand the significance of employee wellbeing. We offer competitive benefits packages, a range of medical insurance options, an Employee Assistance Program, employee resource groups, recognition programs, and more. Our culture includes flexible time-off policies, such as paid parental leave (for both mothers and fathers), vacation, and holiday time.
About Us
WHY EMERSON
Our Dedication to Our People
At Emerson, we are inspired by a spirit of collaboration that enables our diverse, multicultural teams worldwide to drive innovation that enhances health, safety, intelligence, and sustainability. We invite you to join us in our ambitious mission.
We have cultivated a community of curious, dedicated individuals who thrive in an environment where they feel welcomed, trusted, recognized, and empowered to tackle the world's most complex challenges—serving our customers, our communities, and the planet. You will contribute to this essential work while advancing your skills through our award-winning employee development programs. We take our corporate responsibility seriously and strive to make a positive impact in every community we serve.
At Emerson, you will experience that our people are central to everything we do. So, let’s move forward. Let’s think innovatively. Learn, collaborate, and develop. Seek new opportunities. Challenge boundaries. Be empowered to enhance our world. Accelerate to achieve breakthroughs. Let’s go, together.
Accessibility Support or Accommodation
If you have a disability and encounter challenges accessing or using this website to apply for a position, please reach out to: [HIDDEN TEXT].
About Emerson
Emerson is a prominent leader in automation technology and software. Leveraging our extensive domain knowledge and history of flawless execution, Emerson assists clients in critical sectors such as life sciences, energy, power and renewables, chemicals, and advanced factory automation to operate more sustainably while enhancing productivity, energy security, and reliability.
With a global presence and a comprehensive portfolio of software and technology, we are aiding companies in their digital transformation journeys to significantly improve their operations, conserve valuable resources, and elevate safety standards.
We provide equal opportunities, celebrate diversity, and face challenges with the confidence that together, we can make a difference across a wide array of countries and industries. Whether you are an experienced professional seeking a career transition, an undergraduate exploring options, or a recent graduate with an advanced degree, you will find your opportunity to make a difference with Emerson. Join our team – let’s go!
No unsolicited calls or agency inquiries, please.
POSITION DETAILS
If you are a professional with expertise in Product or Applications seeking to advance your career, Emerson presents an excellent opportunity for you. In this position, you will offer technical knowledge and application support that enables clients to enhance the performance, reliability, and safety of their instrumentation and process operations. By partnering with clients and collaborating with cross-functional teams, you will provide software configuration, commissioning support, training, and technical advice, all while contributing to an outstanding customer experience. This role also allows for collaboration with international teams, support for innovative technological solutions, and a significant impact across various industries.
Your Key Responsibilities Will Include:
- Delivering both remote and on-site technical assistance for customers throughout the pre-sales and post-sales processes.
- Configuring, commissioning, and troubleshooting software and system solutions to align with customer needs and operational goals.
- Conducting technical training and knowledge-sharing sessions for customers as well as internal stakeholders, including sales and service teams.
- Working alongside technical support specialists, business development teams, product management, operations, lifecycle services, quality teams, sales organizations, and external partners to implement integrated solutions.
- Providing technical expertise that supports project pursuit activities and assists customers in evaluating and implementing Emerson solutions.
- Coordinating with various business units to guarantee seamless technical support and successful customer outcomes.
- Building trusted relationships with clients by understanding their requirements and delivering prompt, high-quality support.
- Participating in continuous improvement initiatives aimed at enhancing customer satisfaction, operational excellence, and overall business performance.
- Meeting customer satisfaction and service level agreement (SLA) targets by providing timely, high-quality support and tracking performance through established metrics and systems.
- Traveling as necessary to support customers and projects within the Asia Pacific region and other locations as needed.
You are a quick learner, adept at navigating new situations. You can foresee the impact of emerging technologies and adapt accordingly. You build trust and gain the support of others effortlessly.
Qualifications Required for This Role:
- Experience in providing technical support, application engineering, commissioning, or related engineering services in an industrial setting.
- Familiarity with process instrumentation, automation technologies, or industrial systems.
- Proficiency in diagnosing technical issues, assessing solutions, and effectively communicating recommendations.
- Excellent interpersonal, presentation, and customer engagement abilities.
- Capability to collaborate successfully with multidisciplinary and geographically distributed teams.
- Willingness and capability to travel regionally based on business needs.
- Bachelor's degree in engineering or a relevant combination of education, training, and professional experience.
- Experience in supporting process instrumentation, measurement technologies, control systems, or similar automation solutions.
- Background in delivering customer training, workshops, or technical presentations.
- Proficiency in software configuration, system integration, and commissioning tasks.
- Experience in customer-facing roles within industrial, process manufacturing, energy, chemical, oil and gas, power, water, or related sectors.
- Ability to handle multiple priorities while consistently focusing on quality and customer satisfaction.
- Experience collaborating with global teams and supporting clients across diverse regions and cultures.
At Emerson, we emphasize a work environment where every employee is appreciated, respected, and encouraged to develop. We cultivate a culture that promotes innovation, teamwork, and diverse perspectives—recognizing that the best ideas emerge from collaborative efforts. Our dedication to continuous career development and fostering an inclusive culture ensures you receive the support necessary to excel. Through mentorship, training, or leadership opportunities, we are committed to your success so you can make a lasting contribution. We believe that diverse teams working together are essential to driving growth and achieving business objectives.
We understand the significance of employee wellbeing. We offer competitive benefits packages, a range of medical insurance options, an Employee Assistance Program, employee resource groups, recognition programs, and more. Our culture includes flexible time-off policies, such as paid parental leave (for both mothers and fathers), vacation, and holiday time.
About Us
WHY EMERSON
Our Dedication to Our People
At Emerson, we are inspired by a spirit of collaboration that enables our diverse, multicultural teams worldwide to drive innovation that enhances health, safety, intelligence, and sustainability. We invite you to join us in our ambitious mission.
We have cultivated a community of curious, dedicated individuals who thrive in an environment where they feel welcomed, trusted, recognized, and empowered to tackle the world's most complex challenges—serving our customers, our communities, and the planet. You will contribute to this essential work while advancing your skills through our award-winning employee development programs. We take our corporate responsibility seriously and strive to make a positive impact in every community we serve.
At Emerson, you will experience that our people are central to everything we do. So, let’s move forward. Let’s think innovatively. Learn, collaborate, and develop. Seek new opportunities. Challenge boundaries. Be empowered to enhance our world. Accelerate to achieve breakthroughs. Let’s go, together.
Accessibility Support or Accommodation
If you have a disability and encounter challenges accessing or using this website to apply for a position, please reach out to: [HIDDEN TEXT].
About Emerson
Emerson is a prominent leader in automation technology and software. Leveraging our extensive domain knowledge and history of flawless execution, Emerson assists clients in critical sectors such as life sciences, energy, power and renewables, chemicals, and advanced factory automation to operate more sustainably while enhancing productivity, energy security, and reliability.
With a global presence and a comprehensive portfolio of software and technology, we are aiding companies in their digital transformation journeys to significantly improve their operations, conserve valuable resources, and elevate safety standards.
We provide equal opportunities, celebrate diversity, and face challenges with the confidence that together, we can make a difference across a wide array of countries and industries. Whether you are an experienced professional seeking a career transition, an undergraduate exploring options, or a recent graduate with an advanced degree, you will find your opportunity to make a difference with Emerson. Join our team – let’s go!
No unsolicited calls or agency inquiries, please.