Merchant Sales Executive

Key Responsibilities:

• Monitor and provide insights on merchant requests, competitive activities, and market developments to ensure business objectives are met.
• Ensure timely installation and setup of terminals to optimize business volume capture.
• Manage merchant accounts to gain insights into their current status and foster strong relationships.
• Oversee the management of merchants' CASA to maximize profitability for our business.
• Facilitate CASA conversions within the existing client base to enhance the AMBANK CASA portfolio.
• Provide exceptional service to merchants, reinforcing relationships to support sustained high sales volumes.
• Address and escalate merchant issues, ensuring resolution within a reasonable timeframe.
• Offer constructive feedback aimed at improving internal process efficiency.
• Continuously develop individual knowledge and skills to promote employee engagement and readiness for advancement.

Qualifications:

• Bachelor's degree in Business, with a preference for a specialization in Sales & Marketing.
• At least 1 year of relevant work experience, ideally in sales or service roles.
• Proficiency in Mandarin is a plus.
• Excellent communication and interpersonal skills, with the ability to work independently.
• Exhibit a positive attitude and outstanding customer service abilities.