Manager

This position encompasses a variety of responsibilities, including but not limited to the following:

• Oversee and assess current administrative procedures related to early childhood subsidies and financial assistance programs for key demographics, ensuring effectiveness in meeting objectives. Collaborate with relevant HQ divisions and agencies on enhancement initiatives to better address the needs of these groups.
• Supervise the execution of surveys and conduct data analysis to uncover trends, patterns, and correlations, providing actionable insights to key stakeholders, including management and parents. When applicable, benchmark against internal and industry statistics to identify meaningful opportunities for operational and business enhancements within preschool environments.
• Facilitate the procurement approval process, manage vendor relationships, and prepare tender proposals associated with centralized procurement of various expense items, aiming for economies of scale and cost savings at the HQ level.
• Coordinate the development of financial budgets and guidelines for the division and centers. Additionally, compile and maintain data from various sources, such as enrollment, staffing, and financial information, for analysis to support center development projects.
• Engage in and manage the implementation of new or replacement operational or customer-related systems, providing valuable input to enhance or automate manual processes, thereby improving operational efficiency and user experience.
• Review and support Annual Operating Plan (AOP) matters, including drafting or approving Standard Operating Procedures (SOPs) that detail work processes and setting improvement schemes, KPIs, or guidelines for key stakeholders to enhance operational processes and efficiency.
• Collaborate with key stakeholders to implement and update the necessary team and division work plans and key initiatives for reporting purposes.
• Manage corporate governance matters and establish a monitoring system for compliance and risk management.
• Assist in coordinating both internal and external audits, addressing queries and requests as needed.
• Participate in cross-functional initiatives at HQ and lead projects at the district level, such as standardizing approval structures, forms, and processes.
• Provide support and relevant guidance to centers and staff regarding areas under this role’s responsibility.

Qualifications and Requirements for the Job Holder:

• Education: A degree in any field.
• Experience: Preferably possessing administrative and operational management experience in the early childhood or education sector. A readiness to contribute to the organization by leveraging skills and knowledge to drive changes in work processes and enhance existing administrative systems will be advantageous.

Essential Qualities, Knowledge & Skills:

•  Proficient in Microsoft Office.
• Strong ability to drive change, implement new initiatives, and manage projects at both HQ and district levels.
• Detail-oriented, capable of multitasking, resourceful, and well-organized.
• Team player with effective problem-solving capabilities.
• Excellent communication, interpersonal, and leadership skills.