Lead Sales, APAC

Key Responsibilities

• Sales Operations & Strategy: Develop, implement, and continuously refine the acquisition framework, encompassing lead generation strategies, sales playbooks, pipeline management, and conversion tracking.
• Team Leadership: Oversee and nurture a team of field sales agents (Market Managers) throughout the APAC region, establishing clear objectives, KPIs, and performance benchmarks.
• Data & Analytics: Evaluate sales performance metrics to uncover trends, gaps, and opportunities — converting insights into actionable operational enhancements and strategic proposals for leadership.
• Process & Tools: Take ownership of the CRM system, reporting processes, and tools that empower the field team to operate efficiently and at scale.
• Cross-functional Collaboration: Collaborate with central teams (product, marketing, onboarding) to guarantee the field team is equipped with the necessary resources, messaging, and support to effectively close deals and onboard hosts.
• Market Insights: Collect and analyze market intelligence across APAC to guide regional sales strategies and provide valuable feedback to internal stakeholders.
• Onboarding Excellence: Ensure that high-quality onboarding processes are uniformly executed across markets, partnering with cross-functional teams to set new hosts up for success.

Required Qualifications

• 8+ years of experience in sales leadership, sales operations, or business operations, preferably in a marketplace, platform, or rapidly growing tech environment.
• Demonstrated success in managing and developing field sales teams, with the capability to lead across multiple markets concurrently.
• Strong analytical skills; adept at utilizing data to assess performance, create dashboards, and inform decision-making. Experience with CRM systems (e.g., Salesforce, HubSpot) and BI tools is advantageous.
• In-depth knowledge of sales operations, including pipeline management, conversion optimization, territory planning, and performance metrics.
• Exceptional communication and cross-functional collaboration skills, with the ability to influence without formal authority and align diverse stakeholders.
• A resourceful, solutions-focused professional who excels in dynamic, uncertain environments and can establish structure where it is lacking.
• Understanding of APAC market dynamics and the intricacies of operating across various cultures and regions.
• A genuine passion for fostering belonging and creating economic opportunities for hosts.
• Experience with or knowledge of the gig economy, small business owners, or side hustlers is a plus.
• Located in the APAC region with the willingness to travel to key markets as necessary.