Technical Delivery Manager

Technical Delivery Manager

Experience: 10+ years

Industry: Banking / Financial Services

Role Level: L4

Job Overview

We are seeking a seasoned Technical Delivery Manager to spearhead the comprehensive delivery of strategic Cards technology initiatives encompassing development, implementation, production deployment, and ongoing application support.

This position requires close collaboration with application development teams, architects, security experts, testing personnel, business stakeholders, vendors, and other technology divisions to ensure the successful delivery of secure, scalable, and high-quality solutions within the Cards technology domain.

Primary Duties

• Guide application development teams and oversee technical delivery within defined scope, budget, timelines, and quality benchmarks.
• Lead the complete technical delivery process across the software development lifecycle, from gathering requirements and solution design to implementation and production support.
• Work in partnership with cross-functional application and technology teams to manage technical, security, and integration dependencies.
• Collaborate with Project/Program Managers, Business Analysts, System Analysts, Architects, and Subject Matter Experts to finalize functional and technical specifications.
• Deliver technical estimates, impact analyses, high-level delivery schedules, and implementation frameworks.
• Ensure all solutions meet enterprise architecture, security, risk, and technology regulations.
• Supervise SIT, UAT, performance/load testing, application security assessments, penetration testing, and remediation processes.
• Formulate and oversee technical implementation and production cutover strategies across various application teams.
• Facilitate production deployments and guarantee seamless cutover and post-implementation support.
• Identify, monitor, and mitigate technical risks and challenges, escalating urgent issues with suitable resolutions or alternatives.
• Provide ongoing technical delivery status reports to project and technology stakeholders.
• Engage with vendors to ensure the timely and quality delivery of products and technical solutions.
• Offer L3 technical support and insights for critical application challenges when necessary.
• Manage project budgets diligently, ensuring that delivery remains within sanctioned financial limits.
• Ensure that technical and project documentation adheres to banking and organizational standards.

Essential Qualifications

• 10+ years of relevant experience, with a robust background in Technical Delivery / Technology Delivery Management.
• Extensive experience in Cards technology / Cards applications within the Banking or Financial Services sector.
• Practical knowledge of Open Systems platform deployment and/or Mainframe environments.
• Thorough understanding of the end-to-end software development lifecycle and application delivery.
• Demonstrated ability to manage intricate technology deliveries involving multiple application and technology teams.
• Excellent skills in cross-functional leadership, stakeholder engagement, risk management, and vendor oversight.
• Proven capability to manage technical delivery from requirements to production implementation and support.

Preferred Expertise in Cards Domain