Service Engineer (Chillers)

We are looking for a dedicated and experienced Service Engineer to become a part of our team, focusing on the maintenance and commissioning of chillers. The perfect candidate will possess hands-on expertise in servicing chiller systems and associated HVAC technologies, showcasing strong technical proficiency, excellent analytical skills, effective communication capabilities, and a devotion to providing exceptional customer service.

Your responsibilities will include routine maintenance and troubleshooting of chiller systems to guarantee optimal functionality and efficiency.

• Deliver outstanding customer service by addressing client questions and concerns related to chiller operations and maintenance.
• Identify mechanical, electrical, and control system problems and implement practical solutions.
• Guide clients on proper operation and maintenance techniques to prolong the lifespan of their chiller systems.
• Compile and submit comprehensive reports detailing service actions, observations, and suggestions for future enhancements.
• Oversee commissioning procedures for new chiller installations, ensuring systems are correctly set up and operate as intended.
• Collaborate with MHI agents, customers, and contractors to confirm system performance and adherence to specifications.
• Encourage a cooperative working relationship with contractors, promoting teamwork and collective problem-solving.
• Engage closely with contractors to share expertise, refine processes, and elevate overall service quality.
• Follow safety protocols and regulations while executing service tasks to maintain a secure working environment. Conduct safety briefings to guarantee all parties comprehend their safety responsibilities.
• This role may involve working in various environmental conditions, including outdoor environments.
• Field-based position requiring travel to client locations.
• Be available to respond to chiller failure calls during assigned on-call shifts.

Education and Experience Requirements:

• Diploma and Bachelor's Degree in Engineering
• Demonstrable experience in chiller maintenance, commissioning, or related HVAC positions (3-5 years).

Qualifications:

• 3-5 years of experience in HVAC or chiller maintenance
• In-depth technical knowledge of chiller systems, HVAC principles, and electrical controls
• Exceptional problem-solving abilities and a keen eye for detail.
• Strong communication skills for effective interaction with clients and team members.

Ability to work independently and manage time effectively.