Senior Manager (Team Lead), Integral Life Delivery Management (CAD)

Position Title: Senior Manager (Team Lead), Integral Life Delivery Management (CAD)

Work Location: Kuala Lumpur, Malaysia

Contract Duration: 1 year (renewable)

Payroll: Infinite Computer Solutions (Client: Leading IT Company)

Position Objective:

• Oversee a team of developers engaged in various projects while also contributing individually in specific roles for BAU/Project tasks.
• The ideal candidate should operate independently, possessing robust technical expertise to effectively propose practical solutions to business challenges. Strong influencing abilities are essential for conflict resolution and for managing stakeholders within both the business and IT sectors. Candidates should demonstrate lateral thinking and a quick understanding of key concepts, alongside a positive outlook and resilience in facing business obstacles.
• Daily responsibilities will include coaching, mentoring, and monitoring team performance to ensure capabilities align with established KPIs.
• Exemplary leadership, initiative, and teamwork are crucial for collaborating with other technology teams to meet organizational targets.
• As a developer within Integral Life Delivery Management, the role entails leading the development, deployment, and support of the Integral Life Application to fulfill business requirements, as well as maintaining existing solutions and creating new technical improvements to enhance operational efficiency.

Roles and Responsibilities:

·       As team lead, accountable for team performance and growth.

·       Engage in discussions with reporting manager(s) to align on team expectations and goal-setting.

·       Participate in team resource planning and budgeting activities.

·       Manage Integral Life system requirements gathering, impact assessments, solution proposals, code development, unit testing, UAT support (including UAT EOD batch support), and deployments (both BAU and Projects).

·       Adhere to existing SDLC, Development, and other relevant standards.

·       Deliver systems according to defined scopes, timelines, and quality standards.

·       Take responsibility for production incident/problem tickets resulting from any deviations from SDLC processes.

·       Provide management with regular updates on system/project-related activities.

·       Comprehend system functionalities and technical components; analyze technical impacts on interfacing systems.

·       Support and comply with Integral Life security standards and compliance requirements.

·       Actively engage in team initiatives such as knowledge sharing, mentoring, coaching of junior staff, and system upgrades/maintenance.

Financial and Non-Financial Measures:

·       Ensure that Integral Life BAU issues are addressed within the agreed SLA.

·       Deliver system solutions that support organizational initiatives.

·       Achieve personal KPIs and contribute to the overall goals and initiatives of the Technology department.

• Personal development will also be a key consideration.

Communication Requirements:

• Internal: Collaborate with internal staff across divisions (including project managers, development teams, business analysts, tribe leads, tribe team leads, HODs, and system owners) and distribution channels.
• External: Engage with service providers and business partners.

Minimum Job Requirements:

·       Bachelor's degree in IT or a related field.

·       A minimum of 10 years of experience in application development within the life insurance sector, specifically utilizing the Integral Life/Life Asia COBOL system.

·       Intermediate proficiency in AS400, COBOL, SMART/400, Control Language, and SQL development.

·       Quick learner with strong analytical skills and the ability to conduct impact analysis to provide insightful feedback on user requirements.

·       Possesses a positive personality and attitude.

• Demonstrated experience in leading a team.