Sales Manager, Catering Sales

Role Overview: We are on the lookout for an enthusiastic and goal-oriented Sales Manager – Catering Sales to become a vital part of our client's team. This position is key in recognizing, cultivating, and securing catering and event business, which encompasses corporate events, weddings, banquets, and social gatherings. The perfect candidate will possess a strong service orientation, a passion for sales, and a wealth of experience in nurturing client relationships within a dynamic hospitality setting.

Key Responsibilities:

• Effectively seek out and generate new catering sales opportunities through direct outreach, networking, and referrals.
• Oversee a portfolio of corporate and social event clients, fostering robust relationships to encourage repeat business.
• Collaborate closely with F&B, Banquet, and Event Operations teams to guarantee seamless execution of all events.
• Craft and deliver sales proposals, quotations, and contracts customized to meet client requirements and financial plans.
• Conduct site inspections and liaise with relevant departments for tailored event planning.
• Meet and surpass monthly sales targets, playing a vital role in the hotel's overall catering revenue.
• Keep abreast of market trends and competitor activities to uncover potential opportunities and challenges.
• Maintain precise records of client interactions, bookings, and sales pipeline in the CRM system.
• Engage in sales events, exhibitions, and promotional activities to highlight the hotel's catering services.
• Ensure all client communications and service delivery uphold Orchard Hotel's standards of excellence.

Requirements:

• Diploma/Degree in Hospitality, Business, or a related discipline.
• A minimum of 3–5 years of experience in catering or banquet sales within a hotel or event venue.
• Demonstrated success in meeting or exceeding sales targets.
• Exceptional interpersonal, negotiation, and presentation skills.
• Strong organizational and time management capabilities.
• Ability to juggle multiple tasks and handle high-pressure situations with professionalism.
• Proficient in MS Office and hotel sales software (e.g., Delphi, Opera Sales & Catering, etc.).
• Friendly demeanor with a customer-centric approach and a collaborative team spirit.