IN

Production Support  (Python SRE)

Infosys Limited
Hyderabad Posted 27 Sept 2026
FULL TIME
Devops
Production Support
Automation
Python

Job Description

Job Description:

  • We are looking for an experienced Python SRE Production Support Engineer with 8 10 years of IT experience including strong hands on expertise in Python based production support and Site Reliability Engineering SRE activities

Key Responsibilities:

  • Roles Responsibilities
  • Provide L2 L3 production support for critical applications and platforms
  • Develop and maintain automation scripts using Python to reduce manual operational tasks
  • Monitor application and infrastructure health using enterprise monitoring tools
  • Investigate troubleshoot and resolve production incidents within SLA timelines
  • Perform root cause analysis RCA and implement permanent fixes
  • Collaborate with development infrastructure and business teams for issue resolution
  • Manage deployments releases and environment support activities
  • Improve system reliability performance and availability through SRE best practices
  • Create and maintain operational runbooks SOPs and support documentation
  • Participate in on call support and major incident management activities
  • Implement proactive monitoring alerting and automation solutions

Technical Requirements:

  • SKILLS Foundational Maintenance and Production Support process PLM Production Support process Technology DevOps Site Reliability Engineering SRE Technology OpenSystem Python OpenSystem

Preferred Skills:

Technology->OpenSystem->Python - OpenSystem,Technology->DevOps->Site Reliability Engineering(SRE),Foundational->Maintenance and Production Support process->PLM Production Support process
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