Operations Executive (Healthcare)

Key Responsibilities

• Execute essential administrative functions and deliver daily operational assistance to designated operating unit(s)/area(s), services, or programs.
• Build and maintain relationships with both internal and external partners to improve operational effectiveness.
• Monitor and track relevant datasets, responding swiftly to any changes in the data.
• Compile and analyze data for reporting purposes and assist in the preparation of various documents as needed.
• Ensure adherence to all service and operational standards and guidelines.
• Supervise the upkeep and contribute to the advancement of tracking and monitoring systems within the department.
• Identify opportunities for service quality enhancement and provide recommendations accordingly.
• Support the planning and execution of initiatives designed to elevate service levels and improve quality standards.
• Engage in the planning, execution, and management of quality improvement projects across both Hospital-wide and Departmental levels.
• Offer proactive support for staff training and development programs.
• Serve as a change advocate to foster a cultural shift for Hospital-wide/Departmental initiatives, promoting teamwork and collegiality.

Qualifications

• Degree in a relevant field
• Training will be available for candidates with limited prior experience
• Exceptional interpersonal and communication abilities.
• People-centric with a results-oriented approach; capable of effective teamwork and multitasking.
• Proficient in MS Office applications.
• Knowledge of budgeting, corporate administration, and healthcare administration principles is a plus.