NINirmal Industrial Controls
Junior Engineer- Customer Support Co-ordination
Mumbai ₹2-5 LPA Posted 10 Jul 2025
FULL TIME
Communication Skills
Problem Solving
Troubleshooting
Technical Support
Customer Service
Job Description
- Maintain accurate documentation of service transactions and customer interactions.
- Resolve customer complaints regarding after-sales service issues.
- Provide technical assistance and support to customers.
- Coordinate service requests and manage service delivery timelines.
- Communicate effectively with customers to understand their needs and requirements.
- Collaborate with internal teams to ensure timely and efficient service delivery.
- Identify opportunities for service improvements.