Inside Sales Manager/ Executive

Position Overview

• Step into a dynamic sales role focused on client engagement, where you will oversee partner inquiries, cultivate the sales pipeline, and consistently achieve quarterly performance targets. Your collaboration with both internal teams and external partners will be essential in enhancing account growth and elevating customer experience.

Key Responsibilities

• Serve as the main contact for partner sales inquiries, which include requests for quotations and product/order information Drive revenue by meeting established quarterly goals and sales objectives Identify, engage, and onboard potential new reseller/partner accounts to broaden the partner network Strengthen relationships with existing partners by identifying upsell and cross-sell opportunities and strategizing actions to increase market share Collaborate with vendors to secure special pricing, promotions, and occasional discount support as required Conduct a mix of inbound and outbound sales efforts, including follow-ups, outreach to support initiatives, and stakeholder meetings Work in partnership with internal teams to ensure effective fulfillment, issue resolution, and the maintenance of high service standards Prepare and disseminate pertinent updates and performance reports within stipulated timelines Assist internal stakeholders in overcoming operational challenges that could affect customer satisfaction Undertake additional assignments or projects that align with business priorities when necessary

Qualifications

• Diploma or Bachelor's degree in Business, Sales, Marketing, or a related field A minimum of 3 years of experience in sales, account management, inside sales, or channel/partner sales Proven track record of establishing and nurturing professional relationships with customers, partners, and internal teams Strong negotiation and persuasion skills, with the capability to manage objections and close deals effectively Demonstrated ability to resolve problems and manage issues until resolution Comfortable working with sales targets, reporting requirements, and structured sales methodologies Proficient in standard business tools, including CRM and productivity software Capable of managing multiple priorities and collaborating across various functions in a fast-paced environment