Fraud Analyst

Dear Connection,

Warm greetings from Asian Technology Solutions SDN BHD.

We are currently seeking candidates for the position of Fraud Operation/Fraud Analyst. If you are interested, please send your CV for further evaluation.

Position – Fraud Analyst

Location – Malaysia (Kuala Lumpur)

Contract Duration – 12 Months (with potential for extension)

Work Arrangement – In-office

Shift Flexibility – Rotational shifts are acceptable

Position Overview:

Fraud Operations specialists are responsible for overseeing transactions and analyzing customer behavior to detect any fraudulent activity, mitigate financial losses, and safeguard both customers and the bank from fraud-related risks.

Primary Responsibilities

1. Transaction Oversight

• Examine real-time or batch transactions for anomalies
• Identify and flag suspicious activities (e.g., high-value transfers, atypical locations)
• Utilize fraud detection systems and rule engines

2. Fraud Investigation

• Investigate flagged alerts to ascertain whether fraud has occurred
• Review account histories, device/IP information, and customer behaviors
• Document findings and maintain detailed audit trails

3. Customer Engagement

• Reach out to customers to confirm suspicious transactions
• Inform customers about fraud risks and prevention strategies
• Manage disputes and process fraud claims

4. Fraud Prevention & Control Measures

• Restrict access to compromised accounts/cards
• Suggest enhancements to fraud detection rules or systems
• Collaborate with risk management teams to fortify controls

Required Skills

Technical Proficiencies

• Familiarity with fraud detection tools (e.g., Actimize, Falcon)
• Data analysis capabilities and pattern identification
• Knowledge of banking products (cards, payments, online banking)

Qualifications

• Bachelor's degree in Finance, Commerce, Business, or a related discipline
• Experience in banking, fraud analysis, risk management, or operations (1–5+ years based on level)

If you are interested, please reach out or send your profile to

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References are greatly appreciated