Finance and Administration- Korean Bilingual

Introduction

Embarking on a career with IBM Consulting revolves around fostering enduring client partnerships and collaborating globally. You will engage with prominent organizations across various sectors, assisting them in navigating their hybrid cloud and AI transformations. With the backing of our strategic allies, cutting-edge IBM technology, and Red Hat, you will be equipped to instigate significant change and enhance client outcomes. At IBM Consulting, a spirit of curiosity drives our achievements. You will be motivated to question the status quo, pursue innovative ideas, and craft solutions that yield tangible results. Our culture is rooted in growth and empathy, prioritizing your long-term career trajectory while respecting your individual skills and experiences.

Your Role And Responsibilities

As an OTC Associate/Analyst,

• You will oversee the complete billing to cash cycle – encompassing daily Accounts Receivable (AR) tasks and month-end closing activities, including collections, cash application, dispute resolution, and billing issues. This position necessitates exceptional coordination, time management, and multitasking abilities.
• You will act as the intermediary between clients and their customers.
• You will manage the confirmation letter process from customers in China, returning completed tasks post-reconciliation.
• You will maintain the customer master data, including creation and amendments.
• You will assist in tracking overdue invoices and customer DBT issues, while also forecasting cash flow and addressing audit-related inquiries.
• This role will enhance your Finance and Accounting expertise and business understanding, directly contributing to the achievement of Key Performance Indicators (KPIs) that assess activity against established targets.
• You will have the chance to champion continuous improvement initiatives, provide training and mentorship to junior team members, learn new processes from clients or third parties, and understand exceptions while creating and amending DTPs with updates.
  
  

As an OTC Team Leader,

• Ensure timely and accurate execution of daily and month-end closing tasks.
• Monitor and guarantee compliance with SLAs and KPIs.
• Implement Business and Client Controls and Reporting.
• Lead all process-related initiatives, including effective client interactions (managing meetings, preparing agendas, issue logs, and presentations according to the Governance model).
• Identify process improvement and robotics implementation opportunities and support initiatives aimed at enhancing productivity.
• Organize and facilitate Operational meetings with clients.
• Participate in client scope handovers, organizing sessions, documenting processes, and ensuring contractual obligations are met.
• Develop team capabilities: ensure effective onboarding of new hires, enhance team members’ skill sets, and conduct coaching activities.
• Monitor employee performance, providing constructive and critical feedback on work performance and conduct regularly.
• Report operational issues and escalations to the Manager.
• Engage in global and regional initiatives and projects.
  
  

Procure to Pay

• Engage in the creation, modification, verification, and cleansing of the Vendor Master.
• Identify and rectify duplicate records within the Vendor Master, ensuring accurate invoice receipt, verification, and processing.
• Record both Purchase Order-based and Non-Purchase Order-based invoices (Unsupported Invoices).
• Collaborate with various stakeholders to obtain coding, approvals, and resolve issues related to blocked invoices.
• Ensure timely recording of payment and expense entries within the accounting software, including both manual and automated payment requests.
• Process travel and expense claims, manage payments, resolve duplicate payments, recover funds, and verify and execute payment proposals.
• Address vendor statement reconciliation queries through calls and emails.
• Comply with client SLAs and timelines.
  
  

AP

You will manage the comprehensive cycle from invoice posting to payment – encompassing daily AP tasks and month-end closing activities, including invoice posting, payment processing, Helpdesk and T&E audits, Vendor Master data maintenance, manual payments, reporting, and account reconciliation. This role calls for high levels of coordination, time management, and multitasking skills.

You will handle tax filing-related responsibilities, requiring familiarity with local tax regulations in Korea, the ability to quickly adapt to tax policy updates, and a keen sense to anticipate potential impacts on tax filing processes.

You will receive hard copy documents from Korea clients or suppliers at your office, including AP and T&E hard copies, and must identify which invoices to submit or scan into the respective systems.

You will act as the liaison between clients and their vendors.

You will be responsible for maintaining vendor master data, including creation and amendments.

You will assist in reconciling GR/IR and tracking open items, collaborating with the procurement team and vendors on outstanding issues.

This position will enhance your Finance and Accounting skills and business knowledge, directly contributing to the delivery of Key Performance Indicators (KPIs) that assess activities against agreed targets.

You will have the opportunity to support continuous improvement initiatives, provide training and education to junior team members, learn new processes from clients or third parties, and understand exceptions while creating and amending DTPs with updates.

APAY

As a Senior Process Analyst - Procure to Pay (P2P) supporting the APAC region, you will oversee end-to-end Accounts Payable operations, vendor master management, invoice processing, query resolution, and invoice reconciliations.

You will collaborate with internal stakeholders and suppliers across APAC countries, ensuring compliance with service level agreements, regulatory requirements, and financial controls.

Flexibility to work in shifts and support regional operations across multiple APAC countries is essential.

Your Primary Responsibilities Include:

Manage end-to-end processing of Purchase Order (PO) and Non-Purchase Order (Non-PO) invoices.

Modify, verify, and maintain Vendor Master records while ensuring data quality and compliance with governance standards.

Ensure accurate receipt, validation, verification, and processing of invoices in accordance with established procedures.

Coordinate with Procurement, stakeholders, Finance teams, and vendors to secure coding, approvals, and resolve invoice exceptions.

Handle complex invoice and payment issues, including blocked invoices and escalations from stakeholders.

Conduct vendor statement reconciliations and respond to supplier inquiries through calls and emails.

Monitor service levels, productivity, and quality metrics, ensuring adherence to client SLAs and operational objectives.

Identify opportunities for process enhancements, standardization, and automation within the Accounts Payable operations.

Perform invoice and vendor account reconciliations to ensure data accuracy.

Assist with audit requests, compliance reviews, month-end activities, and internal control requirements.

Provide guidance and knowledge-sharing support to junior team members as needed.

Required Technical And Professional Expertise

Job requirements As an OTC Associate/Analyst,

• Strong understanding of Accounting principles, particularly in Accounts Receivables (AR).
• Familiarity with cash application and Accounts Receivable management reporting concepts.
• Capability to manage a high volume of accounts and work independently.
• Proficiency in prioritizing tasks, managing multiple priorities, and meeting tight deadlines.
• Excellent follow-up, negotiation, and troubleshooting abilities.
• Strong relationship-building skills and a collaborative team player.
• Proficient in SAP, Microsoft Excel, and Word.
• Outstanding communication skills – both oral and written, with the ability to manage calls effectively, demonstrating strong negotiation and follow-up skills.
• Proficiency in English/Japanese reading and writing skills (Band 5 requires oral English/Japanese).
  
  

As an OTC Team Leader,

• Knowledge of SAP and AR Collections.
• Experience in team leadership and process improvement initiatives.
• Detail-oriented with a strong commitment to excellence.
• Self-motivated, focused on data analysis and issue resolution.
• Open-minded with excellent communication skills and a positive work attitude.
• Ability to thrive under time constraints and performance pressures.
• Exceptional communication capabilities.
  
  

Language Requirements:

Fluent English communication skills (both written and verbal).

Proficiency in reading and writing Korean is essential.

PTP

• Bachelor’s degree with 4-6 years of experience in Accounts Payable.
• Experience in managing invoices and vendor relations, including resolving queries and reconciling invoices.
• Proven expertise in managing payment reporting and reconciliation tasks.
• Familiarity and hands-on experience with SAP S4 Hana.
• Strong Excel skills are necessary.
• Mandatory strong written and spoken Korean language skills.
  
  

Preferred Skills:

• Proficient in MS Office applications and ERP software as an end-user.
• Driven individual with the ability to work autonomously towards set goals.
• Capacity to operate effectively under tight deadlines and participate in change management projects.
• Proven interpersonal skills contributing to team efforts by achieving related results as needed.
• Enhance technical skills through educational workshops, publications, etc.
  
  

Language Requirements:

Fluent English communication skills (both written and verbal).

Must be proficient in reading and writing Korean.

AP

Minimum of 4 years of experience in Accounts Payable.

• Solid understanding of Accounting principles, particularly in Accounts Payable (AP).
• Ability to manage a high volume of accounts and work independently.
• Capability to prioritize tasks, manage multiple priorities, and meet tight deadlines.
  
  

Excellent follow-up, negotiation, and troubleshooting skills.

• Strong relationship-building skills and a collaborative team player.
• Proficient in SAP/Ariba, Microsoft Excel, and Word.
• Exceptional communication skills – both oral and written, with the ability to manage calls effectively, demonstrating strong negotiation and follow-up skills.
• Proficiency in English/Korean reading and writing skills.
  
  

Knowledge of Korean tax policy.

• Proven expertise in managing payment reporting and reconciliation tasks.
  
  

Preferred Skills And Soft Skills

Strong proficiency in Korean is essential for this role.

Proficient in MS Office applications and any ERP software as an end-user.

Ambitious and self-directed achiever.

Effectively meeting targets.

Skilled in thriving under deadlines and contributing to change management, demonstrating strong interpersonal teamwork.

Language Requirements:

Fluent English communication skills (both written and verbal).

Must be proficient in reading and writing Korean.

APAY

Bachelor's degree in accounting, Finance, Commerce, Business Administration, or a related field.

Minimum of 3 to 4 years of experience in Accounts Payable.

In-depth knowledge of end-to-end Accounts Payable and Procure-to-Pay processes.

Experience with vendor reconciliations, payment processing, invoice exceptions, and stakeholder escalations.

Familiarity with ERP systems such as SAP, Oracle, Ariba, or similar platforms.

Strong analytical, communication, stakeholder management, and problem-solving capabilities.

Demonstrated ability to manage priorities and work autonomously in a high-volume setting.

Language Requirements:

Fluent English communication skills (both written and verbal).

Must be proficient in reading and writing Korean.