PE
Job Description
Overview:
We are in search of a committed ERP Account Manager who is enthusiastic about fostering client relationships and is skilled in driving revenue enhancement. This position provides a chance to engage with clients while offering innovative solutions in the ERP domain.
Key Responsibilities
- Build and sustain robust relationships with current clients to improve customer loyalty.
- Discover new opportunities to stimulate revenue growth within the ERP industry.
- Organize and lead meetings to share the latest information and collect client feedback.
- Work closely with business analysts and functional consultants to provide customized solutions that meet client needs.
- Address quotation requests and support the development of business and grant proposals.
- Effectively upsell and cross-sell products to existing clients.
- Meet performance KPIs in accordance with management expectations.
- Maintain precise updates in the CRM system for account tracking.
Qualifications
- At least 2 years of sales experience in a relevant field.
- Exhibit a 'Farmer' mindset with a strong dedication to client-focused services.
- Proactive problem-solver with a focus on customer retention and account management.
- Eager to listen attentively to customer feedback.
- Excellent presentation, communication, and writing abilities.