Dyson Expert (Retail Sales)

Role Overview

Are you an energetic and enthusiastic individual ready to represent a leading International Technology Brand? At the core of every new Dyson product is innovative technology, and your role will be to bring this to life through engaging live demonstrations (both in-store and potentially through live streaming) that leave a lasting impression.

Our approach is distinctively focused on creating exceptional experiences for prospective customers. Our team of Experts is confident and well-informed, understanding the significance of consultation and ensuring that shoppers are educated and guided toward selecting the ideal product that meets their needs. When customers find the right solution, they are excited to share their experiences with others—that's the impact we aim to achieve!

Become a part of our dynamic team and discover how you can play a vital role in our success!

Our Objectives

• Deliver exceptional client service and after-sales support to every visitor and client.
• Demonstrate enthusiasm in building connections with clients, putting their needs first, offering product insights, and anticipating their future desires.
• Develop a strong client portfolio to foster a proactive and expanding business.
• Enhance performance to surpass individual sales and KPI targets by adopting a business-oriented mindset and entrepreneurial approach.
• Maintain an open and sincere attitude with clients to forge unique connections.
• Engage in professional and authentic communication with both clients and colleagues.
• Utilize all available resources effectively to maximize business opportunities.
• Support both front and back-of-house teams proactively, celebrating their successes and fostering overall team cohesion.
• Comply with all company policies and operational guidelines diligently.

Your Profile

• A minimum of 2 years of professional retail sales experience, providing exceptional service that prioritizes client needs. Experience with technology and luxury brands is a plus.
• A natural business acumen and entrepreneurial mindset with a proven ability to meet and exceed sales targets.
• A strong team player committed to achieving shared objectives—building solid relationships within Dyson and with our retail partners.
• Self-driven, capable of working autonomously while knowing when to seek support.
• Proactive, enthusiastic, and possessing a problem-solving mentality.
• Excellent communication and interpersonal abilities.
• Strong negotiation skills complemented by a flexible selling approach.
• Proficient in using various tools and applications (e.g., Word, Excel, Teams, Outlook, etc.).
• Willingness to work retail hours (including weekends and holidays), with shifts lasting up to 8 hours.