Dyson Expert (Retail Sales)

Our Vision

• Deliver exceptional client and after-sale service to every visitor and customer
• Demonstrate enthusiasm in engaging and re-engaging with clients, prioritizing their needs, offering product guidance, and anticipating future demands
• Develop a strong client portfolio to ensure a proactive and expanding business
• Enhance performance to surpass individual sales and KPI targets by adopting a business-oriented mindset and entrepreneurial approach
• Maintain a transparent and sincere demeanor with clients to foster unique connections
• Communicate professionally and authentically with both clients and colleagues
• Utilize all available tools effectively to maximize business opportunities
• Provide proactive support to both front and back-of-house teams, contributing to their successes and the overall team spirit
• Comply with all company policies and operational procedures, ensuring adherence

Your Profile

• Minimum of 2 years' experience in Retail Sales, delivering high-quality service tailored to client needs. Experience with technology and luxury brands is a plus
• Possess a natural business acumen and entrepreneurial mindset, with a proven history of meeting and exceeding targets
• Strong team player who fosters relationships within Dyson and with our third-party retail partners to achieve shared objectives
• Self-driven with the ability to work independently while recognizing when to seek assistance
• Proactive, passionate, and equipped with a problem-solving mindset
• Exceptional communication and interpersonal abilities
• Strong negotiation skills paired with a flexible approach to selling
• Proficient in using various tools and applications (e.g., Word, Excel, Teams, Outlook, etc.)
• Willingness to work retail hours, including weekends and holidays, up to 8 hours per shift