Digital Product Owner - B2B

• Backlog Ownership: Own and maintain a single, prioritized product backlog for B2B Commerce and the supporting sales tools. Develop well-structured epics and user stories, including clear acceptance criteria, success metrics, and outcomes that can be tested. Oversee the allocation mix between feature delivery, technology debt, and platform optimization.
• Delivery & Quality: Contribute across the full development lifecycle, including sprint planning, refinement, review, and acceptance. Create acceptance criteria, perform acceptance testing, and partner with QA to build a shift-left quality approach. Collaborate with UX designers and front-end engineers to deliver intuitive, user-friendly experiences for wholesale buyers and sales representatives.
• Stakeholder Partnership: Act as the primary product liaison between the GCC engineering squad and Portland-based business stakeholders across Sales Operations, Account Operations, and Sales Management. Consolidate and prioritize competing input from multiple regions (US, Canada, Europe, IDR) and brands into a cohesive backlog. Maintain a consistent cadence of async updates, decision logs, and roadmap reviews to keep distributed stakeholders aligned.
• Roadmap Execution: Deliver on the product vision and roadmap for B2B Commerce. Collect, assess, and highlight end-user feedback from wholesale users to refine priorities. Identify dependencies across SAP, Salesforce, and enterprise data integrations, and sequence work accordingly.
• Integration Fluency: Understand how B2B Commerce solutions route orders through ERP platforms and how CRM platforms support the prospect-to-order lifecycle, including rep assignments, case management, and customer agreements. Work with integration teams to scope efforts realistically and identify infeasible requests early.
• Documentation & Async Communication: Create self-contained epics, sprint summaries, decision logs, and stakeholder-facing materials that enable distributed teammates in Portland (13.5 hours behind Bengaluru) to operate independently. Maintain Confluence documentation, ensure Jira hygiene, and provide status updates to minimize reliance on synchronous handoffs.

Responsibilities

• Bachelor's Degree in Business, Computer Science, or a related field, or equivalent work experience
• 5–8 years of professional experience, with at least 3 years in a Digital Product Owner or equivalent role
• Previous experience owning a product backlog, writing user stories and acceptance criteria, and managing refinement and sprint planning in a Scrum/Agile environment
• B2B ecommerce or order management domain experience (wholesale, distribution, or supply chain preferred)
• Familiarity with ERP integrations (SAP preferred) and/or CRM platforms (Salesforce Sales Cloud preferred) in a B2B context
• General knowledge of Agile development methodologies, quarterly planning, and Definition of Ready/Done practices
• Demonstrated experience working with distributed or global teams, with concrete examples of async communication practices (decision logs, self-contained documentation, status updates)
• Experience with Jira and Confluence (or equivalent backlog and documentation tools)
• Scrum Master or Product Owner certification is a plus
• Experience in retail, apparel, or consumer goods industry is a plus
• A problem-solver with critical thinking skills who can navigate complex B2B order workflows spanning multiple systems
• An excellent async communicator, both written and verbal, who produces clear, self-contained documentation that a distributed team can execute without needing a follow-up call
• Highly organized with strong time management skills and the ability to manage a backlog across multiple brands, regions, and stakeholder groups at the same time
• Curious about the business domain, eager to understand wholesale sales cycles, assortment planning, and how technology supports the buyer-to-order journey
• Collaborative across cultures and time zones, comfortable working in a globally distributed team model with shared ownership between Bengaluru and Portland

Qualifications

• Bachelor's Degree in Business, Computer Science, or a related field, or equivalent work experience