Contract & Supplier Performance Manager

Key Responsibilities

Oversee commercial operations and contract management:

• Act as the primary lead for all Procurement initiatives associated with new or renewed contracts for DGF, prioritizing requirements and overseeing the governance process for contracts to ensure business needs are fulfilled
• Handle the drafting, review, and maintenance of various contracts, ensuring precise and timely execution of agreements
• Recognize any necessary contract modifications and manage the drafting and reviewing process to ensure timely and accurate implementation
• Identify constraints and opportunities during negotiations or renegotiations
• Provide subject matter expertise in commercial and contractual matters
• Administer contracts effectively
• Detect and manage contract-related risks, implementing strategies for mitigation
• Efficiently resolve contract-related disputes
• Supervise the mobilization of new contracts, ensuring they are delivered punctually and within budget constraints
• Contribute to effective supplier relationship management, engaging with suppliers as needed regarding contractual issues or necessary communications, and managing challenging conversations

Monitor supplier performance:

• Track and evaluate the fulfillment of key performance indicators to assess supplier performance and escalate issues when performance standards are not achieved
• Propose and oversee the execution of supplier improvement initiatives in cases of underperformance or compliance issues
• Establish a clear escalation process for issue resolution, ensuring timely identification of problems
• Collaborate closely with regional leads to evaluate contract effectiveness, ensuring that escalation points are addressed through the established supplier relationship management governance
• Represent supplier performance during relevant governance meetings

Data generation and reporting:

• Produce and analyze supplier performance data to ensure adequate monitoring and to identify trends, concerns, and opportunities for enhancement
• Create detailed management reports that highlight key performance indicators and recommend necessary corrective actions. Maintain records of contract versions, amendments, and critical milestones

Facilitate continuous improvement:

• Design and implement improvement strategies to tackle performance deficiencies, foster innovation, and boost efficiency

Ensure compliance with standards:

• Identify and evaluate risks within the supply chain related to supplier performance or relationships, developing strategies for mitigation
• Ensure supplier adherence to industry regulations, quality standards, and contractual obligations