work from home (Voice process)

Job Overview

We invite motivated individuals to become part of our remote voice process team based in India. This position entails managing customer communications via voice calls, delivering outstanding service, and efficiently addressing inquiries.

Key Responsibilities

• Effectively handle both inbound and outbound voice calls.
• Deliver exceptional service and support to our clients.
• Address customer inquiries and concerns promptly.
• Accurately document call details and customer interactions in the system.
• Work collaboratively with team members to improve service delivery and enhance customer satisfaction.

Required Skills and Qualifications

• Strong verbal communication skills in English and local languages.
• Excellent listening abilities with a knack for empathizing with customers.
• Basic computer proficiency and familiarity with call center software.
• Capability to work independently and manage time effectively in a remote setting.
• Problem-solving aptitude and the ability to think quickly on your feet.

Education: 12th grade and above

Experience: 0-1 year in BPO

Shifts: Male: 24/7 Rotational shifts

Female: 7 am - 9 pm (Any 9-hour shift), 1 rotational day off

Salary: ₹15,000 - ₹20,000

Process: Customer support/Telecalling/Semi-voice

Languages: English and Hindi

Position: Customer Support Executive

Location: HRBR Layout, Bangalore

Age Limit: 36 Years

Cab Facility: N/A

Strong Communication Skills Required

Immediate joiners preferred

Interested candidates are encouraged to send their updated resumes to this WhatsApp number: 8838559646

Email: [HIDDEN TEXT]