Telecom Management Consultant

Job Overview:

• Infosys NYSE INFY stands as a premier global entity in consulting, technology, and outsourcing solutions.
• We empower clients across over 46 countries to remain ahead of emerging business trends and excel against their competitors.
• At Infosys Consulting IC, we collaborate with clients from strategic planning to execution, facilitating transformations in business IT strategy, processes, organizational systems, and risk management.
• Our consulting division comprises 2600 professionals across the US, Europe, APAC, and India, generating over 628 million in annual consulting revenue.
• As Value Integrators, we realize business value by managing transformations from strategic direction through to execution, including the operation and optimization of delivered solutions.
• Infosys Consulting CME (Communication, Media, Entertainment) is committed to assisting Communications, Media, and Entertainment companies globally.
• The team in India collaborates with international counterparts and client teams to deliver business consulting services to clients in the US, Europe, and Asia Pacific.
• We are guiding numerous large brands through evolving business models, industry mergers, customer personalization, and AI-driven disruptions, enabling them to capture new market share.

Primary Responsibilities:

• Collecting, identifying, and documenting business requirements while developing functional specifications for new systems and processes.
• Evaluating existing processes, conducting gap analyses, creating optimized processes, and recommending implementation strategies for improvements.
• Advising clients in analyzing B2B customer segments to uncover growth opportunities and designing analytics for B2B customers.
• Overseeing technology project management, including managing technology vendors and engaging with client stakeholders.
• Directing large projects and programs within a multi-vendor environment and globally distributed teams, delivering outcomes by leveraging Agile principles and applying DevOps capabilities.
• Leading and managing initiatives with telecom prospects, effectively communicating Infosys's unique product and service value proposition through practical use cases across the value chain.
• Designing and implementing cutting-edge client-specific solutions, which include developing business cases, IT strategy formulation, and addressing software considerations related to digital solutions.
• Collaborating closely with client IT teams and business professionals to identify opportunities and derive actionable insights.
• Participating in internal firm-building activities such as knowledge management and talent acquisition.
• Driving sales efforts for both new and existing clients, including proposal creation, preparation, and facilitation of sales presentations, as well as planning and engaging in client meetings and discussions.
• Representing Infosys Consulting and presenting at industry conferences.
• Providing technology and consulting leadership both within and outside the firm on trends related to modern digital technologies, such as Robotic Process Automation, Business Intelligence, Artificial Intelligence, Machine Learning, Big Data technologies, Data Analytics, IoT, and more.

Technical Qualifications:

• Prior consulting experience with a prominent consulting firm is preferred.
• A minimum of 3 years of experience in Business Analysis, designing, defining, or managing digital technology projects within the telecom sector.
• A Bachelor's degree and a full-time MBA or PGDM from Tier 1 or Tier 2 business schools in India or equivalent international institutions are required.
• Comprehension of B2B marketing processes in the telecommunications sector.
• Experience in project and program management of large and complex IT projects.
• Expertise in implementing various BSS/OSS products and assisting in areas such as Wireless networks, Network as a Service, Omni-Channel Customer Engagement, Payments, Billing, and Revenue Assurance.
• Familiarity with digital technology domains, including mobility, cloud, data analytics, insights, and reporting platforms like Power BI, IoT, AI, and ML.
• Proficiency in business analysis, process definition, and continuous improvement methodologies employing various business consulting tools.

Additional Duties:

• Customer-centric redesign of operations and business processes.
• Solid understanding of Agile development practices, including Scrum methodologies and associated tools.

Preferred Expertise:

Domain->Telecom->Telecom,Domain->Telecom->OSS/BSS,Domain->Telecom->Online (Telecom)