Student Management Officer

Contract Duration: Approximately 9 months
Work Location: Pasir Ris
Working Days: Monday to Friday
Working Hours: 7:30am to 5:00pm, inclusive of 1-hour lunch break

About the Role

We are seeking an experienced Student Management Officer to assist with the school’s student management and discipline functions.

You will work closely with the Student Management Team to support investigations, manage student behaviour, carry out detention and restorative practices, coordinate in-house suspension arrangements, and provide general supervision across the campus.

This position is especially suitable for candidates with relevant experience in uniformed services, law enforcement, student management, youth work or school discipline management, who are confident in engaging and working directly with secondary school students.

Key Responsibilities

Investigation & Case Support

• Support preliminary investigations and fact-finding interviews related to student incidents.
• Collect student and witness statements where appropriate.
• Gather relevant evidence and draft structured incident reports for the school’s review and direction.
• Follow up and communicate with parents, students, and relevant school staff as needed.

Detention & Restorative Follow-Up

• Partner with teachers to ensure students report for assigned detention.
• Supervise detention sessions on Tuesdays, Wednesdays and Thursdays.
• Ensure students meet detention requirements.
• Maintain attendance and behavioural records.
• Follow up with students who do not report for detention.

In-House Suspension Support

• Help maintain a structured environment for students serving in-school suspension.
• Support the Student Management Team in managing students temporarily removed from class.
• Support learning continuity during suspension periods.
• Guide students through appropriate reflection activities before their return to class.

Campus Supervision & Student Management

• Provide a visible adult presence during recess, lunch, lesson transitions and dismissal periods.
• Conduct regular patrols with members of the Student Management Team.
• Support supervision within the school and, when required, around the immediate school vicinity.
• Help maintain appropriate student behaviour during recess and break periods.
• Support proactive discipline approaches.
• Assist with basic student reconciliation or mediation where required.

Requirements

• Minimum GCE 'O' Level or equivalent.
• Minimum 5 years of working experience in a uniformed service, law enforcement environment or related secondary-school discipline management role.
• Experience in student management, youth work or working with youths in a structured environment for behavioural support and restorative work.
• Knowledge of investigation processes, disciplinary procedures and case management.
• Understanding of confidentiality requirements and relevant procedures.
• Strong interpersonal and communication skills, with the ability to engage students, school staff and parents appropriately.
• Ability to remain calm and composed when handling challenging student situations.
• Ability to take a firm yet respectful approach when working with students.
• Ability to work independently and collaborate effectively within a school environment.
• Basic IT proficiency for documentation and reporting.

Application

Interested applicants are invited to submit an application with an updated resume that highlights relevant experience in uniformed services, law enforcement, student management, youth work, investigations, behavioural management or school environments.

Only shortlisted candidates will be contacted.

Summer Phua Mei Xuan | R1110984
UEN: 198500164K | EA Licence No. 91C2918