Senior Technical Product Manager

Primary Focus: Technical product ownership, cloud, integrations, security, AI and digital platforms

Role Summary

We are seeking an experienced Technical Product Manager with IT experience to lead the technical product vision and drive the functional evolution of large-scale, cloud-based digital platforms. You will convert complex business requirements into product capabilities that can be implemented by engineering teams, partnering closely with solution architects, software developers, UX/UI designers, DevSecOps engineers, cybersecurity specialists, data and AI teams, and integration teams.

Key Responsibilities

Product and Technical Requirements

• Define and maintain the technical product vision, capability roadmap and prioritised Product Backlog.
• Translate business needs into epics, features, User Stories and measurable Acceptance Criteria.
• Conduct requirements discovery and refinement with business users and technical teams.
• Identify dependencies across application, integration, data, security and infrastructure components.
• Ensure functional and non-functional requirements are incorporated into product requirements.
• Maintain traceability between requirements, User Stories, solution design, test cases and delivered functionality.

Solution and Application Design

• Partner with Solution Architects and engineering teams to define scalable, secure, modular and maintainable solutions.
• Leverage strong knowledge of modern web architecture, microservices, APIs, event-driven integration and cloud-native patterns.
• Assess solution designs to ensure they align with expected user, functional and technical outcomes.
• Understand frontend, backend, database, integration and cloud infrastructure dependencies.
• Drive configurable and reusable capabilities to minimize hard-coded business rules and reduce unnecessary customisation.
• Ensure applications provide responsive, accessible and mobile-friendly experiences.

Cloud and Technical Architecture

• Demonstrate strong knowledge of AWS cloud architecture and cloud-native services.
• Apply principles of high availability, scalability, resilience, backup, recovery, monitoring and performance.
• Understand containerised application architecture using Docker and Amazon ECS or equivalent platforms.
• Understand Infrastructure-as-Code practices and Terraform concepts.
• Collaborate with architecture teams on capacity, availability, performance and scalability requirements.

Application Technology

• Understand modern web development technologies and frameworks.
• Demonstrate familiarity with the MERN stack, including MongoDB, Express.js, React and Node.js.
• Understand relational and NoSQL database concepts, reusable services and configuration-driven development.
• Understand Progressive Web Applications and responsive application design.

API and System Integration

• Define product requirements for API-based and enterprise system integrations.
• Define interface requirements, data flows, validation, exception handling and integration dependencies.
• Understand REST APIs, secure data exchange and asynchronous integration patterns.
• Define requirements for interface monitoring, transaction tracking, reconciliation and exception management.

Agile Technical Product Ownership

• Develop and refine User Stories with enough functional and technical detail for engineering teams.
• Define measurable Acceptance Criteria aligned with the Definition of Done.
• Support backlog refinement, sprint planning, technical clarification and product-increment reviews.
• Verify delivered functionality against approved requirements and intended product behaviour.
• Manage functional dependencies across features, modules and integrations.
• Prioritise defects, technical improvements and non-functional requirements within the Product Backlog.

AI-Enabled Product Capabilities

• Identify and define practical AI and Generative AI use cases that enhance user experience and operational efficiency.
• Define requirements for intelligent document processing, OCR, information extraction and document validation.
• Define product capabilities for AI-assisted content generation, virtual assistants, chatbots and natural-language retrieval.
• Ensure appropriate human review, approval, guardrails, access controls and output traceability are embedded in AI-enabled features.

UI/UX and Digital Experience

• Work with UX/UI designers to transform requirements into clear user journeys and interfaces.
• Review wireframes, prototypes and high-fidelity designs from both product and functional perspectives.
• Deliver responsive, accessible and engaging digital experiences.
• Use Figma or equivalent tools and structured design systems to enable effective design collaboration.

DevSecOps and Engineering Quality

• Understand DevSecOps practices, CI/CD, Git-based source control, automated builds, testing, scanning and deployment pipelines.
• Encourage code quality, peer review, dependency management and Software Bill of Materials practices.
• Promote automation across development, testing and deployment.
• Collaborate with engineering teams to reduce defects and improve technical quality.

Testing, Security and Data Protection

• Define clear, testable Acceptance Criteria and support SIT, UAT, regression, performance, security and integration testing.
• Review defects against expected product behaviour and maintain requirements-to-test traceability.
• Apply security-by-design and privacy-by-design principles.
• Understand OWASP Top 10, secure coding, RBAC, MFA, encryption, vulnerability management, SAST, DAST and VAPT.
• Ensure security and data-protection requirements are included in User Stories and Acceptance Criteria.

Required Qualifications and Experience

• 12+ years of overall IT experience, including substantial experience in technical product management, product ownership, solution delivery or digital platform development.
• Bachelor's degree or higher in Computer Science, Information Technology, Information Systems, Software Engineering, Computer Engineering or a related discipline.
• Proven experience delivering large-scale web-based or cloud-hosted digital applications.
• Strong understanding of Agile/Scrum product development, with hands-on experience using epics, features, User Stories, Acceptance Criteria and Product Backlogs.
• Strong understanding of software architecture, cloud, APIs, databases, integrations, security and DevSecOps concepts.
• Experience working with architecture, development, UX, QA, cybersecurity, DevSecOps, data and AI teams.
• Ability to translate complex technical solutions into clear product requirements.
• Strong analytical, problem-solving, written and verbal communication skills.

Preferred Certifications

• Certified Scrum Product Owner (CSPO) or equivalent Product Owner certification.
• AWS Certified Cloud Practitioner or AWS Certified Solutions Architect.
• SAFe Product Owner/Product Manager certification.
• Relevant Agile, cloud, AI or digital product management certifications.

Key Competencies

• Technical product ownership and product strategy
• Technical requirement analysis and backlog management
• Solution architecture and cloud-native product development
• API and integration design
• AI-enabled product development
• DevSecOps, application security and data protection
• Technical User Story definition and product quality
• UI/UX product design and accessibility