Senior Business Analyst

We are seeking a seasoned Senior Business Analyst with a minimum of 10 years of comprehensive experience in business analysis, documentation, process modeling, stakeholder engagement, and data assessment. The perfect candidate will demonstrate expertise in Agile methodologies, API mapping, and project governance, along with excellent communication and problem-solving capabilities.

Key Responsibilities:

Business Analysis & Documentation:

• Develop and oversee Business Requirement Documents (BRD), User Stories, Functional Specification Documents (FSD), Business Glossary, Data Models, Test Strategy, Project Plans, and Process Flow diagrams.
• Compile Requirement Matrices, conduct Gap Analysis, Problem Analysis, and prepare Business Case reports.
• Perform process/data modeling, including 'As-Is' and 'To-Be' analysis employing Visio or Enterprise Architect.
• Evaluate and document APIs, creating detailed API mappings.
• Collect essential business requirements from stakeholders and generate comprehensive reports.
• Conduct user acceptance testing (UAT) to ensure solutions align with business objectives.
• Assist in developing test cases and review testing documentation to confirm adequate coverage.

Process & Project Management:

• Assess business processes, predict requirements, identify areas for enhancement, and implement solutions.
• Communicate insights and strategies effectively to cross-functional teams and senior management.
• Collaborate closely with clients, business stakeholders, and management to ensure alignment between business needs and technical solutions.
• Oversee projects, create project plans, monitor performance, and guarantee timely completion.
• Manage and prioritize a Product Backlog, defining user stories and acceptance criteria.
• Participate actively in Agile ceremonies, including daily scrums, sprint planning, team demonstrations, retrospectives, SIT, and UAT sign-offs.
• Research industry trends in digital and data sectors to enhance business processes.

Data Analysis & Reporting:

• Conduct data analysis leveraging SQL, MicroStrategy, or Tableau.
• Utilize strong problem-solving and visualization abilities to interpret complex datasets.
• Ensure that resilience assurance requirements for cloud services adhere to regulatory policies.

Stakeholder & Governance Management:

• Establish effective working relationships across various functions and levels of seniority.
• Support Management Teams, Workstream Leads, Product Owners, Scrum Masters, and development teams in optimizing BA processes.
• Maintain a well-organized requirements library (SharePoint, Teams, Confluence, ADO).
• Ensure compliance with project governance standards, financial management, risk management, and change management protocols.
• Stay informed about processes, governance, and project management standards (nWOW).
• Identify, report, and mitigate key risks and issues, ensuring timely documentation and resolution.

Skills & Qualifications:

• In-depth knowledge of IT processes, business analysis frameworks, and methodologies.
• Expertise in Agile tools such as JIRA, Clarity, ADO Boards, and Confluence.
• Thorough understanding of APIs with practical experience in API mapping.
• Strong data analysis capabilities using SQL, MicroStrategy, or Tableau.
• Experience with project management methodologies, including Waterfall SDLC, Agile, and Scrum.
• Outstanding communication, negotiation, and stakeholder management abilities.
• Capacity to mentor junior BAs and foster their professional development.
• Highly detail-oriented, proactive, and adaptable with an Agile mindset.
• Possession of an industry-recognized BA certification is advantageous.