Sap Sd Consultant

We are seeking a seasoned SAP SD Consultant to become part of our team dedicated to supporting Asahi. This role is customer-facing and requires onsite presence, addressing both daily support needs and project implementation across a vital order-to-cash environment.

The ideal candidate will collaborate closely with business users, the broader functional team, and technical staff to ensure the smooth operation of sales and distribution processes, while also contributing to ongoing modernization initiatives within the organization.

Key Responsibilities

Functional Delivery and Support

Offer functional support for the SAP SD module, encompassing order management, pricing, deliveries, shipping, billing, and credit management.

Analyze, troubleshoot, and resolve incidents within established service levels, escalating issues to SAP via OSS when internal root causes are not identifiable.

Configure the SAP SD module to align with business requirements and develop functional specifications for the ABAP team’s development efforts.

Assist in governing master data across customer master records, material master records, pricing conditions, and output determination.

Order-to-Cash and Integration

Facilitate end-to-end order-to-cash processes, including EDI-based order intake and IDoc processing.

Resolve inbound and outbound IDoc failures, pricing condition issues, and interface problems, collaborating with integration and technical teams for solutions.

Comprehend and support integration points between SAP SD and MM, FI/CO, LE, as well as third-party platforms.

Project and Testing Involvement

Engage in project workstreams, including requirement gathering, solution design, configuration, and cutover support.

Support SIT and UAT phases by preparing and reviewing test scripts, executing test scenarios, and managing defect triage and retesting.

Contribute to change control processes, ensuring thorough documentation, testing, and approval of changes prior to implementation.

Stakeholder Engagement

Serve as the functional point of contact for SD-related inquiries from business stakeholders.

Facilitate workshops and requirement discussions with business users, translating their needs into actionable SAP solutions.

Coordinate efforts with onshore and offshore team members across various time zones.

Documentation and Knowledge Management

Maintain functional documentation, configuration records, and process documentation.

Assist in knowledge transfer and ensure support continuity within the account team.

Required Skills and Experience

Essential

Over 10 years of practical SAP SD experience, including configuration and support.

A minimum of two full lifecycle implementations and experience in a support or AMS setting.

Extensive configuration knowledge across sales document types, item categories, schedule lines, pricing procedures, condition techniques, copy controls, delivery, and billing configuration.

Hands-on experience with IDoc processing, EDI order flows, and troubleshooting interfaces.

Familiarity with SD integration with MM, FI/CO, LE, and EWM/TM.

Capability to draft clear functional specifications and collaborate effectively with ABAP developers.

Experience using incident and change management tools (ServiceNow).

Strong analytical and problem-solving abilities, with a talent for navigating complex issues independently.

Exceptional written and verbal English communication skills, with the confidence to interact directly with business stakeholders.

Desirable

Experience in the FMCG, beverage, or consumer goods industries.

Knowledge of SAP Integration Suite, SAP PI/PO, or MuleSoft.

Familiarity with SPS Commerce or similar EDI platforms.

Understanding of SAP EWM/TM transportation and warehouse processes.

SAP SD certification.