SAP ISU Billing Consultant

Key Responsibilities:

• Experience a typical day as an Infoscion.
• Act as a trusted consultant for utility clients, spearheading business transformation efforts utilizing SAP IS U Billing, Invoicing, Rate Management, Device Management, and Revenue Management solutions.
• Partner with business stakeholders, product owners, enterprise architects, and IT teams to convert business needs into scalable and sustainable SAP Utilities solutions.
• Facilitate requirement gathering sessions, fit-gap analyses, business process design workshops, and solution architecture discussions focused on utility billing and customer service operations.
• Architect and implement comprehensive SAP IS U Billing and Invoicing solutions that encompass the entire meter-to-cash lifecycle, including rate configuration, billing operations, invoicing, and revenue management.
• Configure and manage complex utility billing scenarios, such as Time of Use (TOU), tiered rates, seasonal rates, demand charges, renewable energy programs, net energy metering (NEM), and net billing tariff (NBT).
• Collaborate with cross-functional teams across SAP IS U Customer Service (CS), Device Management (DM), Meter Data Management (MDM), Energy Data Management (EDM), FI-CA, SAP S/4HANA, SAP BTP, and integration platforms.
• Lead and assist in critical project phases, including Solution Design, Configuration, System Integration Testing (SIT), User Acceptance Testing (UAT), Cutover, Go Live, Hypercare, and Post-Production Stabilization.
• Initiate and promote billing process optimization efforts aimed at enhancing billing accuracy, ensuring revenue assurance, improving operational efficiency, boosting customer satisfaction, and maintaining regulatory compliance.
• Provide expertise in client workshops, solution demonstrations, proof of concepts, transformation assessments, and strategic roadmap development.
• Engage in business development initiatives, including responding to RFPs and RFIs, crafting solution proposals, estimating efforts, and leading SAP Utilities transformation projects.
• Lead and support key project phases including Solution Design, Configuration, SIT, UAT, Cutover, Go Live, Hypercare, and Post Production Stabilization.
• Drive initiatives for billing process optimization with a focus on billing accuracy, revenue assurance, operational efficiency, customer satisfaction, and compliance with regulations.
• Offer leadership in workshops, solution demonstrations, proof of concepts, transformation assessments, and strategic roadmap planning.
• If you believe you can contribute to guiding our clients through their digital transformation journey, we invite you to apply.

Technical Requirements:

• Robust experience in utility industry business processes across Electricity, Gas, Water, and Multi-Utility environments.
• Practical experience with BadIs, User Exits, Enhancements, BRF, Billing Validation Logic, and Custom Billing Solutions.
• Thorough understanding of BPEM, Exception Handling Frameworks, Batch Processing, Optimization, Performance Tuning, and High Volume Utility Processing.
• Experience in managing large-scale utility operations, including Mass Billing Runs, Invoice Generation, Billing Batch Scheduling, Monitoring, and Performance Optimization for high-volume customer processing and billing exception resolution.
• Extensive hands-on experience with SAP IS U Billing and Invoicing configuration and solution design.

Additional Responsibilities:

• A minimum of 5 years of experience in SAP IS U Billing and Invoicing across implementation, rollout, upgrade, transformation, enhancement, and support engagements.
• Familiarity with RISE with SAP, SAP Datasphere, SAP Analytics Cloud (SAC), and AI-enabled SAP solutions.
• Experience in Agile, Scrum, DevOps, and global delivery environments.
• Strong consulting, stakeholder management, communication, and client-facing skills.
• Ability to lead workshops, influence business decisions, and effectively engage with executive stakeholders.
• This position is with Infosys Ltd.
• We are committed to ensuring you have a positive experience throughout your engagement with us.
• We currently have openings in various locations.
• Available locations across India include Bangalore, Pune, Hyderabad, Chennai, Chandigarh, Trivandrum, Indore, Nagpur, Mangalore, Noida, Bhubaneswar, Kolkata, Coimbatore, Mumbai, and Jaipur.
• While we align with business requirements, we strive to accommodate your preferred location whenever possible.

Preferred Skills:

SAP Industry Solution->SAP Utilities (SAP ISU)->SAP IS-UTILITIES Billing and Invoicing (SAP ISU BILLING)