Salesforce Consultant

Contract Duration: 12 months

Position Overview

Key Responsibilities

Application Development

• Deliver technical solutions and recommendations aligned with user stories and requirements.
• Develop and configure Salesforce applications, including Apex classes, triggers, and custom UI elements.
• Create documentation for software functionalities and technical specifications.
• Keep abreast of Salesforce updates and adhere to industry best practices.
• Implement batch classes to facilitate data migration while ensuring data integrity and security.
• Design aesthetically pleasing and user-friendly components with custom styling for the Lightning App Builder.
• Build Lightning Components for dynamic functionality support.
• Conduct database modeling, data deduplication, and data querying while ensuring compliance with governor limits.
• Address code coverage challenges and create test classes.
• Develop custom objects, reports, and dashboards to meet sales and marketing requirements.
• Establish custom fields, validation rules, and custom controllers/extensions.
• Oversee user roles, application-level security, system security, SSO configurations, and custom security protocols.
• Design and implement Apex Classes, Controller Classes, Extensions, and Triggers across various objects.
• Integrate external solutions within the client's Salesforce environment.

Business Analysis

In the role of Business Analyst, you will work closely with a governmental agency, serving as a vital team member alongside the Product/Project Manager, Solution Architect, and Technical Services Consultant. Your main focus will be to deliver ICT solutions that align with Singapore's Smart Nation initiative.

Main Responsibilities

• Assess business needs and challenges to define and implement digital solutions for citizens, businesses, and public sector employees.
• Collaborate with outsourced, co-sourced, or insourced development teams to ensure clearly defined digital solutions.
• Provide guidance to stakeholders on best practices for utilizing digital technologies.
• Engage closely with stakeholders to ensure successful deployment of digital solutions.

Primary Tasks

• Identify and analyze business and citizen needs through human-centric visual techniques such as service journeys.
• Create business cases, user stories, technical/functional specifications, and acceptance criteria.
• Evaluate and recommend appropriate technologies, including cloud solutions and legacy system upgrades.
• Select and implement suitable development methodologies (Agile, Waterfall, etc.).
• Plan, review, and execute testing and data migrations.
• Ensure product/system preparedness for seamless deployment, adoption, and ongoing operations.
• Troubleshoot technical challenges during the Operations & Maintenance phase.
• Evaluate the implications of requested changes and suggest continual improvements.

Qualifications

Development & Customization Expertise

• Salesforce Development: Proficient in Apex, Visualforce, Lightning Components.
• API Integrations: Experience with third-party API integrations.
• Data Handling: Skilled in Data Loader and Salesforce Object Query Language (SOQL/SOSL).
• Programming Languages: Proficient in Java, C#, .NET, JavaScript, Apex, MySQL.
• CRM Knowledge: Comprehensive understanding of the Salesforce CRM platform.
• UI/UX Development: Proven experience in designing customer-facing interfaces.
• Object-Oriented Programming: Solid understanding of OOP concepts and methodologies.
• Lightning Framework: Expertise in developing and maintaining applications in Lightning Experience.
• Batch Processing: Familiarity with Apex DML, Apex Triggers, Apex Testing, Batch Apex.
• Data Management: Best practices in data modeling and data migration.
• Site Development: Experience with Force.com and Site.com.
• Customer Communities: Basic knowledge of developing and maintaining Salesforce Communities.

Education & Certifications

• Bachelor's degree in Computer Science, Software Engineering, or a related field.
• Relevant Salesforce certifications are advantageous.