IN
Job Description
Job Overview:
- The Product Analyst for Order to Delivery is essential in providing customer-focused, business-relevant solutions that yield measurable business value. This role demands robust alignment, accountability, and strong cross-functional collaboration.
- A deep understanding of the Order to Invoice process is crucial, along with the capability to gather, structure, design, and implement business requirements into IT solutions.
- This position plays a vital role in assisting global product teams by translating business priorities into a digital product backlog and roadmap, facilitating their successful execution.
Primary Responsibilities:
- Contribute to product delivery
- Work in close partnership with the Product Owner to gather, evaluate, and prioritize business requirements within the Order to Delivery product backlog
- Support the entire delivery lifecycle, from business demand to solution rollout and adoption
- Oversee and contribute to Order to Delivery projects, such as the EU e-invoicing program, ensuring timely delivery, adherence to scope, and maintenance of high-quality standards
- Conduct business analysis requirements
- Convert business needs into clearly defined functional specifications to facilitate development, integration, and testing activities
- Engage with business and IT stakeholders to identify opportunities for process optimization and enhance operational efficiency
- Manage stakeholder change effectively
- Serve as the liaison among Customer Service, Finance, IT teams, and external partners
- Lead workshops, design sessions, and training initiatives to support change management and drive adoption of new tools and processes
- Ensure alignment of priorities, roadmap, and delivery commitments among stakeholders
- Stay informed on market innovations
- Continuously monitor market trends, IT solutions, and emerging technologies within the Operations sector
- Provide insights to help refine product capabilities and inform future roadmap decisions
- Act as an advocate for IT Data strategy within the business
Technical Qualifications:
- Essential Skills
- Extensive knowledge of SAP SD, with a minimum of 5 years of experience
- Familiarity with SPRO customizations, creating Functional Design specifications for ABAP development, and experience with various EDI formats is advantageous
- Experience in a product-oriented environment is required
- Demonstrated success in IT project discovery and delivery within cross-functional project settings, utilizing Agile and Waterfall methodologies
- Experience collaborating with business teams on new IT solution designs, including market technology research
- Strong grasp of Business Operations processes and data
- Possess accountability, proactivity, adaptability to change, and innovative thinking
- Exceptional communication and presentation skills to maintain clarity and transparency with Key Stakeholders
- Fluency in English, both spoken and written
Additional Qualifications:
- Preferred 5 to 7 years of overall experience, including:
- a) 3 to 5 years of experience in Product Analysis or Business Analysis roles
- b) At least 5 years of experience in SAP SD
- Holding a Bachelor’s degree in Engineering, Information Technology, Business, or a related field
- Solid understanding of Order to Invoice business processes
- Experience working within a Global FMCG company
Desired Skills:
- Foundational knowledge of Development Methodology
- Familiarity with Infosys Global Agile methodology
- Experience as a Product Owner