IB

Process Analyst (Chinese Bilingual)

IBM
Malaysia Posted 7 Oct 2026
FULL TIME
Ms Office Applications
Erp Software
Query Resolution
Indexing
Invoice Processing

Job Description

Introduction

Embark on a rewarding career with IBM Consulting, where long-term client partnerships and global collaboration are at the heart of what we do. You will engage with premier companies across various sectors, assisting them in navigating their hybrid cloud and AI transformations. Backed by our strategic alliances, advanced IBM technology, and Red Hat, you will possess the resources necessary to instigate significant change and enhance client outcomes. At IBM Consulting, your curiosity will be a key driver of success. We encourage you to question the status quo, explore innovative concepts, and devise solutions that yield tangible results. Our culture emphasizes growth and empathy, prioritizing your professional development while appreciating your distinct skills and experiences.

Your Role And Responsibilities

As a Process Analyst specializing in Procure to Pay (P2P), you will oversee Invoice processing, Vendor master management, Query resolution, Indexing, and Invoice reconciliation. Flexibility to work in shifts is essential. Your main duties will include:

  • Accurately recording and maintaining both PO and Non-PO Invoices while managing manual and automated payment requests.
  • Engaging in comprehensive Vendor Master activities, including creation, modification, verification, cleansing, and identifying duplicate records.
  • Collaborating with stakeholders for coding and approvals, addressing blocked invoice issues, and ensuring timely postings in accounting software for payments and expenses.
  • Managing the processing of travel and expense claims, overseeing payments, resolving duplicate payment issues, recovering funds, and executing payment proposals.
  • Complying with client Service Level Agreements (SLAs) and adhering to established timelines.

Preferred Education

Master's Degree

Required Technical And Professional Expertise

  • A commerce graduate with 1-2 years of experience in Accounts Payable.
  • Proficient in Invoice and Vendor management, as well as query resolution and Invoice reconciliation.
  • Demonstrated expertise in managing payment reporting and reconciliation processes.

Preferred Technical And Professional Experience

  • Proficiency in Mandarin is essential for this position. * Familiarity with MS Office applications and any ERP software as an end-user is required. * Self-motivated and results-driven. * Capable of effectively meeting targets. * Adept at thriving under deadlines and contributing to change management, showcasing strong teamwork and interpersonal skills.
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