MFT Engineer

Hands-on experience in the installation, configuration, and administration of IBM Sterling File Gateway and Sterling Integrator, as well as IBM Sterling ConnectDirect. Exposure to Sterling Secure Proxy, Sterling External Authentication Server, and related components.

Excellent general knowledge of file transfer protocols including sFTP, AS2, CD, FTPS, and HTTPS, along with product expertise.

Knowledge of cryptography and key management, including SSL/TLS and SSH, as well as PGP and data security.

Ability to manage application support operations covering resiliency and availability, including monitoring of system health and performance.

Analyse and remediate vulnerabilities across products in collaboration with internal infrastructure teams and/or vendors.

L2/L3 support capabilities, including participation in crisis calls for service recovery. Support service recovery through MIRs and SIPs. Own the resolution of problems in hand and demonstrate strong analytical and problem management skills to drive resolution and prevent recurrence. Manage and coordinate the resolution of production incidents together with RCA.

Strong analytical and troubleshooting skills, including the ability to recreate issues. Ability to manage personal workload, set priorities, and meet customer expectations. Strong organisational and time management skills, with the ability to identify and manage risks within the line of business.

Strong level of IT literacy with broad knowledge of IT infrastructure, operating systems, networking, and security. Should have understanding of RDBMS, Cloud Technology, and scripting.

Excellent communication skills, both written and verbal.

Strong sense of doing the right thing in alignment with standards and governance.

Flexible to work in rotating shifts and provide out-of-hours support on a rotational basis to support the services.

IBM certifications or equivalent would be an added advantage.

Skills

Mandatory Skills : IBM-Storage