L2 Network Engineer

Position Summary

We are seeking a skilled L2 Network Engineer to deliver network support, troubleshooting, configuration, and implementation services within a banking setting. This position entails managing network incidents, installations, break/fix tasks, and assisting with modifications to the network infrastructure.

Primary Duties

• Deliver L2 support for network infrastructure, addressing troubleshooting and escalated incidents.
• Conduct network configuration, installation, break/fix, and problem-solving tasks.
• Oversee assigned projects from start to finish, ensuring timely delivery in alignment with project specifications.
• Assist in network design, configuration, and change initiatives within established change windows.
• Diagnose and resolve network-related problems, escalating complex issues to the appropriate teams or third parties.
• Support network implementations and take charge of designated installation projects.
• Develop and maintain technical documentation, standard operating procedures (SOPs), and project records.
• Collaborate effectively with clients, internal departments, and third-party vendors to ensure efficient resolution of issues.
• Deliver basic technical presentations and provide status updates to stakeholders as necessary.

Essential Technical Skills

• Extensive hands-on experience with Cisco Routing & Switching.
• Proficient understanding of Cisco ACI.
• Experience with F5 LTM / Load Balancers.
• Solid knowledge of network troubleshooting, configuration, and incident management.
• Familiarity with enterprise network environments, ideally within banking or large-scale infrastructures.

Core Competencies

• Exceptional troubleshooting and analytical skills.
• Strong sense of ownership and ability to independently manage tasks.
• Customer-oriented with excellent communication abilities.
• Capability to thrive in a structured, process-oriented environment.
• Readiness to operate within designated change windows and assist with escalated issues.