Group Manager Finance & Administration Delivery - Operations

Introduction

A career in IBM Consulting is built on long-term client partnerships and close collaboration with teams across the globe. In this position, you will work for IBM BPO, part of Consulting, delivering accelerated digital transformation through agile methodologies, process mining, and AI-powered workflows.

You’ll collaborate with leaders across multiple industries to advance the hybrid cloud and AI journey for some of the world’s most innovative and valuable companies. Your ability to drive measurable client impact is supported by our strategic partner ecosystem and our comprehensive technology platforms across the IBM portfolio, including IBM Software and Red Hat.

Curiosity and a continuous pursuit of learning are at the core of success in IBM Consulting. You will be supported by mentors and coaches who encourage you to challenge the norm, explore ideas beyond your role, and develop creative solutions that deliver groundbreaking results for a broad network of clients. Our culture of evolution and empathy supports long-term career growth through learning opportunities in an environment that values your unique skills and experience. 

Your Role And Responsibilities

As a Group Manager, you will manage finance clients across different industries and cover Finance and Accounts.

Your Primary Responsibilities Include

• You will own client engagements/contracts across geographies—providing operations support for establishing processes, identifying metrics, and reporting.
• Establish and maintain a strong tracking mechanism for key operational indicators to enable effective decision-making.
• Drive transformation at a high level, bringing demonstrated change management experience to challenge, inspire, and lead the team.
• Track and drive all process parameters “critical to quality” to ensure successful process delivery.
• Support management with career development initiatives for team members, team leaders, and managers, including performance management, feedback, and training.
• Ensure sufficient mentorship and training for team members so that process objectives and customer requirements are met.
  
  

Preferred Education

Master's Degree

Required Technical And Professional Expertise

• Minimum 16+ years of experience in Finance and Accounting Delivery & Transformations
• Proven experience creating and developing value propositions, business cases, and industry-specific offerings.
• Ability to define strategic direction and initiatives by designing business outcome models, contracting structures, and identifying new opportunities and business lines.
• Proficient in supporting the sales team to develop a compelling business case for prospective clients to the offshore business, and in close collaboration with Process Delivery leaders to identify improvement opportunities and implement them across all processes.
• Expertise in leading continuous process improvement and transformation efforts, including conducting maturity assessments.
  
  

Preferred Technical And Professional Experience

• A certified Chartered Accountant/Company Secretaryship/Certified Management Accountant.
• Proven experience in end-to-end Record to Report, Procure to Pay & Order to Cash process delivery.
• Deep process knowledge in central finance reporting, management reporting, and reports.
• Ability to influence internal/external customers, Operations, and Finance partners.
• Ambitious individual who can work independently toward agreed targets/goals, with a creative approach to work.
• Intuitive individual with the ability to manage change and proven time management skills.
• Proven interpersonal skills, contributing to team outcomes by completing related results as needed.
• Stay current with technical knowledge through attending educational workshops and reviewing publications.