IN

Dynamics CRM Technical Consultant

Infosys Limited
Bangalore Posted 1 Oct 2026
FULL TIME
Microsoft Dynamics Crm

Job Description

Key Responsibilities:

  • Your journey as an Infoscion begins here
  • In your role with the Infosys consulting team, you will play a vital part in various stages of projects, which encompass problem definition, effort estimation, diagnosis, solution generation, design, and deployment.
  • You will investigate alternatives to recommended solutions through comprehensive research, including literature reviews, publicly available information, and vendor evaluations.
  • Additionally, you will develop proof of concepts (POCs).
  • Your responsibilities include crafting requirement specifications from business needs, outlining future processes, and detailing functional designs based on those requirements.
  • You will assist in configuring solution requirements within products, diagnosing any issues that arise, determining root causes, seeking necessary clarifications, and identifying and shortlisting potential solution alternatives.
  • Moreover, you will engage in unit-level and organizational initiatives aimed at delivering high-quality, value-added solutions to our clients.
  • If you believe you have the right skills to help our clients navigate their digital transformation journey, this is the ideal opportunity for you.

Technical Requirements:

  • Core skills include Microsoft Technologies, specifically Microsoft Dynamics CRM and Microsoft Dynamics CRM 365 CE.
  • Preferred skills encompass Microsoft Technologies, particularly Microsoft Dynamics CRM 365 Field Service and Microsoft Dynamics CRM 365 Power Platform.

Additional Responsibilities:

  • Proficiency in collaborating with clients to identify business challenges and enhance client deliverables by analyzing, refining, and structuring relevant data.
  • Knowledge of current technologies and industry trends.
  • Strong logical thinking and problem-solving abilities, along with a talent for collaboration.
  • Capability to evaluate existing processes, pinpoint areas for improvement, and propose technology solutions.
  • Familiarity with one or two industry domains.

Preferred Skills:

Technology->Microsoft Technologies->Dynamics CRM

Required Skills

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