SAP Concur Intelligent Audit

Job Summary

The Senior Consultant role EFN116 is responsible for applying advanced design principles and emerging trends to build forward-looking solutions that improve and streamline business processes, with a specialized focus on Concur Travel and Expense management. This role requires hybrid work participation during day shifts, with no travel required, to support organizational objectives and strengthen operational efficiency.

Responsibilities

• Study and integrate modern design concepts and trends to create efficient, user-focused business solutions that drive competitive advantage and operational excellence.
• Configure, implement, and continuously improve Concur Travel and Expense systems to simplify expense reporting and strengthen adherence to company policies.
• Partner with cross-functional teams to collect requirements and convert them into practical design and implementation activities that reflect business needs and strategic objectives.
• Deliver specialist support for Concur module configuration and customization to improve usability and increase the accuracy of expense management.
• Perform recurring reviews of existing processes and systems and propose enhancements that reflect updated design methods and technology advancements.
• Run training sessions and workshops for end users to support successful adoption and effective use of Concur Travel and Expense tools.
• Track performance metrics for expense processes and design deliverables, and initiate corrective actions to preserve strong service quality and operational efficiency.
• Advance design and expense management best practices by conducting ongoing research and applying emerging industry standards.
• Assist with change management efforts by producing detailed documentation and communication materials that clearly explain new procedures and workflows.
• Work with stakeholders to evaluate how design and technology changes affect business operations and the user experience.
• Use hybrid work model flexibility to coordinate onsite collaboration and remote productivity in accordance with organizational policies.
• Ensure high standards of data integrity and security when managing financial and travel-related information within Concur systems.
• Attend scheduled review meetings to share project status, identify risks, and recommend mitigation actions to help ensure delivery of objectives on time.
• Identify, assess, and resolve technical issues connected to design execution and Concur platform functionality to enable rapid remediation and reduce service disruption.

Qualifications

• Minimum of five years of experience applying design concepts and trends to business process improvement and technology integration.
• Demonstrated experience with Concur Travel and Expense systems, including hands-on configuration and user support.
• Strong analytical skills, including the ability to transform complex business requirements into practical, actionable technical designs.
• Domain experience in finance travel management or a related area to support optimization of expense processes.
• Ability to work effectively within hybrid work arrangements, maintaining productivity and collaboration both onsite and remotely during day shifts.
• Demonstrated willingness to follow a no-travel policy while sustaining strong engagement and consistent communication.
• Excellent interpersonal and communication skills, with the ability to collaborate with diverse teams and stakeholders.
• Familiarity with project management methodologies and tools to support efficient workflows and documentation.
• Commitment to continuous learning, including openness to adopting new design trends and technology updates.
• Proven problem-solving skills to proactively identify opportunities for improvement within expense and design frameworks.
• Ability to use bilingual or multilingual skills if applicable, aligned with company language requirements and global team collaboration.
• Ability to maintain compliance with organizational policies and legal requirements related to travel and expense reporting.
• Commitment to ethical standards and confidentiality when working with sensitive financial and employee data.

Certifications Required

Certified Business Analysis Professional (CBAP) or Concur Expense Certification preferred