Channel Program Support, ANZ & South Asia (ANZSA)

Role Summary

Provide governance, operational delivery, and data integrity for regional Business and Education channel partner programs across Australia, New Zealand, and South Asia (ANZSA). In this role, you will manage operational projects, administer the partner portal, conduct partner capability audits, and coordinate the program calendar—helping ensure partner initiatives, compliance tracking, and enablement schedules across the region run smoothly, efficiently, and in line with requirements.

Key Responsibilities

1. Partner Portal & Program Administration

• Partner portal administration: Upload, organize, and maintain partner business plans, contracts, and proof-of-execution (PoE) documentation within the partner portal
• Incentive & Program Setup: Support the operational setup, tracking, and ongoing maintenance of regional programs within the partner portal.
• Compliance Tracking: Enter and review compliance information across partner tiers, certification milestones, and contract renewals; identify discrepancies and support remediation.

2. Partner Audits & Program Analysis

• Digital & Web Audits: Perform structured audits of partner websites to evaluate the company’s branding compliance, product positioning, digital customer experience, and online B2B capabilities.
• Data Extraction: Assess partner submissions and capture/document key business intelligence (e.g. organizational charts, dedicated sales/technical headcount, coverage models).
• Capability Benchmarking: Monitor and report on partner capability gaps across SMB, Enterprise, and Education segments to support future program design.

3. Activity Scheduling & Enablement Coordination

• Master Activity Calendar: Create and maintain a centralized calendar for tracking partner submission deadlines, training sessions, governance reviews, and renewal cycles.
• Enablement Logistics: Coordinate end-to-end partner training activities—confirming schedule dates, sending partner invitations, tracking attendee registrations, and coordinating session logistics with internal trainers.

4. Governance, Communications & Stakeholder Alignment

• Documentation Maintenance: Maintain regional playbooks, terms & conditions, guidelines, and program communications templates.
• Operational Reporting: Produce recurring status updates on partner compliance, submission performance, and training completion metrics for regional program leadership.
• Cross-Functional Support: Act as a liaison between Channel Program Managers, Field Sales teams, and external partner stakeholders to resolve operational questions.

Skills required

• Strong attention to detail with experience in project management, process management, and administrative management with meticulous attention to detail
• Solid understanding of B2B channel business models (distributors, resellers, partner tiers, incentive structures)
• Strong analytical skills and attention to detail, with the ability to present information clearly.
• Clear written and verbal communication skills, with an ability to tailor outputs to different audiences.
• Ability to work independently while proactively seeking guidance when needed.
• Collaborative and adaptable working style with a willingness to learn.
• Strong organisational skills and ability to manage multiple workstreams.
• Advanced proficiency in spreadsheet tools (Excel/Numbers) and presentation tools
• Interest or background in leveraging AI productivity tools to streamline workflows is an advantage.

Education & Experience

• BS or equivalent degree in a discipline related to the role, with 2–5 years of relevant experience.'

We regret to inform that only shortlisted candidate will be notified.

EA Reg No: R25145980, Bibi Fatima

Allegis Group Singapore Pte Ltd, Company Reg No. 200909448N, EA License No. 10C4544