Assistant Manager, Higher Education

• HE Programme Delivery: Oversee support systems and operational delivery. Ensure the Learning Management System is configured according to established procedures and implement corrective measures for any deviations from standards.
• Coordination with Partners and Head of Programmes/Academics: Foster positive relationships with partners regarding data transfer, address operational issues, resolve relevant concerns, and recommend enhancements.
• Communication: Provide timely updates and notifications to key stakeholders, including students and staff. Organize events to facilitate partner visits and promote engagement with students.
• Lecturer Management: Collaborate with academic staff to ensure the assignment of qualified lecturers. Guarantee that students receive high-quality instruction.
• Process Innovation: Lead initiatives focused on digitalisation and automation within the department.
• Budgeting and Resource Allocation: Maintain precision in budgeting processes.
• Class Scheduling and Assessment Management: Coordinate with internal departments on class scheduling and assessment management strategies.
• Marketing and Recruitment: Assist and collaborate with the Student Recruitment Group (SMR) in marketing and recruitment activities. Ensure that all marketing materials and website content are current.
• People Management: Organize and oversee work teams to meet their objectives.
• Programme Review: Monitor changes (system setup, etc.) related to Programme reviews (both internal and external).
• Experience in the regional market is a plus.

Requirements:

• Bachelor’s Degree with a minimum of 5 years of professional experience.
• Familiarity with the higher education sector is advantageous.
• Exceptional communication, interpersonal, and presentation abilities.
• Collaborative team player with strong leadership qualities and the capacity to work effectively through others.
• Resourceful, self-motivated, independent, and self-assured.
• Robust analytical and critical thinking skills.
• Adaptable to change, capable of working under pressure, and dedicated to meeting deadlines.
• Proficient in both written and spoken English.
• Able to communicate effectively with Chinese/Mandarin-speaking stakeholders, including students and parents.