Sustainability Solution Anlayst

Key Responsibilities

• Assist Sustainability Solution Designers in partnership with Sales and Clients to evaluate ITAD (IT asset disposition) services.
• Assess client requirements, architect technical solutions, and suggest suitable technologies to address business challenges.
• Work with internal departments and Lenovo ITAD Vendors to devise a compliant, actionable, and financially sound IT asset disposition strategy.
• Draft proposals for clients.
• Identify suitable contracting methods, draft contracts when necessary, and serve as a liaison between the Client and Lenovo's legal team until contracts are finalized.
• Engage with sales teams to prepare demonstrations, present solutions, and address technical inquiries.
• Critique existing processes to ensure optimal solutions for clients.
• Focus on enabling clients to effectively utilize and gain value from the implemented solutions, fostering long-term satisfaction.
• Create and oversee operational reports for teams and vendors.
• Stay current on certifications, technology, tools, and methodologies within the ITAD sector.

Job Qualifications:

• Preference for Mandarin speakers to effectively engage with Mandarin-speaking clients.
• A university degree is preferred.
• Proficient in MS Excel, Word, and PowerPoint.
• Demonstrated knowledge and experience in the ITAD (IT Asset Disposal) sector (minimum of 3 years in solution development, contract drafting and negotiation, business development, project management, and/or service operations).
• Experience managing the end-of-life process for electronic products.
• Strong capability to analyze, utilize, and interpret large datasets for informed decision-making.
• Effective and professional communicator, both verbally and in writing, with strong presentation, persuasion, and negotiation skills to achieve objectives.
• A proactive and positive attitude when collaborating with Sellers and Clients.
• Ability to manage multiple projects and shifting priorities simultaneously.
• Preferred experience in a multicultural and multinational setting.
• Fluent in English; knowledge of additional languages is a plus.
• Proven experience in creating and delivering internal and external communications (e.g., reporting).
• Mature demeanor, capable of working autonomously, with a strong customer service orientation.
• Proven ability and ongoing desire to thrive under pressure and meet tight deadlines.
• Exceptional attention to detail and thoroughness in task completion, tracking, and reporting.
• Ability to analyze, leverage, and interpret large data sets for decision-making purposes.
• Solid understanding of standard business practices.