Salesforce nCino Business System Analyst

Job Summary:

We are looking for an experienced Salesforce nCino Business Systems Analyst (BSA) with 5+ years of experience in Banking/Financial Services. The successful candidate will bring strong capabilities across Salesforce, nCino, business analysis, and stakeholder management. This position requires close partnership with business and technology teams to implement scalable lending solutions using the Salesforce/nCino platform.

Key Responsibilities:

• Collect, evaluate, and maintain business and functional requirements documentation.
• Partner with stakeholders, product owners, and technical teams to establish clear solution requirements.
• Lead full-cycle requirement management, including user story creation and process mapping.
• Convert business requirements into Salesforce and nCino-based solution designs.
• Assist with Commercial Lending and Loan Origination process transformation initiatives.
• Participate in Agile ceremonies, backlog refinement, sprint planning, and requirement prioritization.
• Coordinate and support SIT/UAT testing activities, manage defects, and obtain business sign-offs.
• Ensure delivered solutions align with banking regulations, operational requirements, and established best practices.

Required Skills:

• 5+ years of Business Analysis experience in Banking/Financial Services.
• 3+ years of hands-on experience with Salesforce and nCino platforms.
• Strong knowledge of Commercial Lending, Loan Origination, Credit Assessment, and Lending Operations.
• Experience delivering in Agile/Scrum frameworks.
• Proven expertise in requirement gathering, BRD/FRD creation, user stories, and stakeholder management.
• Strong understanding of the Salesforce ecosystem and associated integrations.
• Excellent communication, analytical, and problem-solving abilities.
• Banking domain experience is mandatory.