Regional Sales Strategy & Business Development Manager

Position Overview and Duties

• Oversee account management for crucial regional insurance provider partnerships, aimed at establishing, managing, and expanding device protection and service solutions. Responsibilities include:
• Handling daily interactions with important partners, which encompasses sales performance assessments, commercial negotiations and contracts, go-to-market strategies, co-marketing efforts, solution planning, and troubleshooting
• Investigating new sales initiatives and revenue models in collaboration with partners
• Identifying and managing new projects from inception to activation and performance monitoring, with tasks that involve:
• Performing market research, analyzing the competitive landscape, and evaluating partners to develop innovative business program models and success stories
• Creating and assessing new business concepts and programs, analyzing their feasibility and potential impact. Possible areas of exploration include rental, subscription, guaranteed value programs, and device refurbishment
• Executing pilot projects with partners to validate new concepts while monitoring and communicating performance metrics to relevant internal and external stakeholders
• Establishing program guidelines and facilitating large-scale program implementation
• Encouraging cross-functional collaboration to promote Samsung Care+ initiatives across key departments including device sales teams, legal, finance, field service, retail, and channel organizations
• Coordinating with global and local teams to uphold global directives, offer regional insights, and report on local developments and program performance
• Creating and delivering updates on the Samsung Care+ program, new business initiatives, and product performance to key senior stakeholders at both global and regional levels

Qualifications and Skills

• The ideal candidate will possess experience in sales and/or business development within the carrier/retail sector, electronics/mobile manufacturing, and/or device insurance
• A strong understanding of mobile care programs and customer service repair processes, including device trade-in
• Experience with retail and/or carrier operations, including management of field forces, promotional strategies, and performance monitoring
• Familiarity with local insurance companies or third-party administrator (TPA) partnerships
• Experience in negotiating and managing commercial partner agreements
• Knowledge of the mobile OEM device supply chain process
• Insight into the repair and distribution of refurbished phone markets is advantageous
• Demonstrated ability to navigate organizational structures and drive successful implementation
• A proven history of effectively managing senior-level relationships internally and externally to achieve sales objectives
• Strong analytical skills to support data-driven decision-making
• Proficiency in MS PowerPoint, Excel, and Word
• Excellent communication and collaboration abilities
• Extensive knowledge and previous strategic experience in the mobile category is preferred
• Prior experience in strategy consulting or within an internal strategy team is desirable