Family Support Officer, Inclusive Education

Key Responsibilities:

• Facilitate Stakeholder Engagement & Partnerships
• Build and sustain constructive relationships with parents and family members.
• Regularly interact with parents and children
• Motivate families to engage in parent involvement initiatives
• Collaborate with KidSTART Practitioners (KSPs) and Family Coaches (FCs) when supporting children/families with KSPs or FCs
• Team up with Learning Facilitators, Learning Support Educators (LSEds), Therapists, Educators, parents, and other stakeholders to assist children and families
• Utilize available resources to provide guidance to parents on child-rearing practices
• Conduct Home Visits for designated children/families
• Carry out Casework
• Perform intake assessments for all B20 children
• Evaluate risks and needs of designated children and families
• Develop and execute Individualized Intervention care plans for families at risk
• Manage the administration and upkeep of case notes, records, and confidential files
• Monitor School Attendance for B20 children
• Offer support to individual children and families, including advice on external resources
• Conduct Home Visits for designated children/families
• Implement Programs
• Create and oversee universal and targeted activities/programs for children and families within the identified group
• Engage in Community Development Work
• Network with community organizations and help cultivate collaborative partnerships among community, social, and corporate entities with PCF
• Documentation
• Ensure accurate documentation of each child, family profile, and pertinent information
• Prepare and maintain reports to monitor progress and communicate information with relevant stakeholders
• Oversee the administration and maintenance of case notes, records, and confidential files
• Job Holder Requirements and Qualifications:
• Qualification: Recognized Diploma in Social Service, Social Work, Early Childhood, Psychology, or Related Fields
• Experience: At least 3 years of relevant work experience

Other Knowledge / Skills / Attributes:

• Strong understanding of community resources available to assist children and families
• Experience working with children is a plus
• Excellent interpersonal and communication skills (both verbal and written)
• Due to the nature of the role, proficiency in English (verbal and written) and a second language (Chinese, Malay, or Tamil) is essential
• Able to manage multiple tasks, resourceful, well-organized, and attentive to detail
• Demonstrates initiative and the ability to work independently while being a collaborative team member
• Displays a strong interest in nurturing and supporting children from vulnerable backgrounds and working with their families
• Proficient in MS Word, Excel, PowerPoint, and Outlook
• Good team player