IBIBM
Process Analyst (Korean Speaking) Order to Cash
Malaysia Posted 24 Sept 2026
FULL TIME
accounts receivable management
Credit Management
Automation
Process Improvement
Job Description
Overview
A career with IBM Consulting is founded on enduring client partnerships and global collaboration. You will engage with prominent organizations across various sectors, assisting them in navigating their hybrid cloud and AI strategies. Supported by our strategic alliances, advanced IBM technology, and Red Hat, you will possess the resources necessary to instigate significant change and enhance client outcomes. At IBM Consulting, a spirit of inquiry drives our achievements. You will be motivated to question conventions, pursue innovative ideas, and develop creative solutions that yield tangible results. Our culture emphasizes growth and compassion, focusing on your long-term career aspirations while appreciating your distinct skills and experiences.
Core Responsibilities
Your duties and responsibilities
Accounts Receivable & Cash Application
Process, record, and reconcile payments and cash receipts from customers.
Prepare journal entries and conduct account reconciliations.
Investigate and rectify unapplied, misapplied, or unidentified cash receipts.
Analyze receivable accounts and assist in audit preparation activities.
Conduct Sales vs. Payment Reconciliation to ensure correct matching of customer payments with invoices and prompt resolution of discrepancies.
Banking & Payment Operations
Maintain precise transaction records within SAP ERP.
Oversee customer account status and cash application performance against key performance indicators.
Guarantee accurate allocation and settlement of customer payments.
Customer Master Data & Credit Management
Create and uphold customer master records in ERP systems.
Conduct credit assessments and assign suitable credit limits.
Monitor dunning processes and customer credit exposure.
Manage account blocking and unblocking processes in alignment with company policies.
Process Excellence
Promote automation in cash application and enhance touchless cash settlement.
Develop and utilize reports for account analysis and performance tracking.
Streamline processes, enhance operational effectiveness, and minimize process complexity.
Support change management and continuous improvement efforts.
Ensure compliance with SLAs, regulatory requirements, and internal controls.
Essential Qualifications
Required technical and professional expertise
Preferred technical and professional experience
Mandatory: Fluency in Korean (reading, writing, and speaking) with the capability to communicate effectively with Korean customers, business partners, and stakeholders.
A career with IBM Consulting is founded on enduring client partnerships and global collaboration. You will engage with prominent organizations across various sectors, assisting them in navigating their hybrid cloud and AI strategies. Supported by our strategic alliances, advanced IBM technology, and Red Hat, you will possess the resources necessary to instigate significant change and enhance client outcomes. At IBM Consulting, a spirit of inquiry drives our achievements. You will be motivated to question conventions, pursue innovative ideas, and develop creative solutions that yield tangible results. Our culture emphasizes growth and compassion, focusing on your long-term career aspirations while appreciating your distinct skills and experiences.
Core Responsibilities
Your duties and responsibilities
Accounts Receivable & Cash Application
Process, record, and reconcile payments and cash receipts from customers.
Prepare journal entries and conduct account reconciliations.
Investigate and rectify unapplied, misapplied, or unidentified cash receipts.
Analyze receivable accounts and assist in audit preparation activities.
Conduct Sales vs. Payment Reconciliation to ensure correct matching of customer payments with invoices and prompt resolution of discrepancies.
Banking & Payment Operations
Maintain precise transaction records within SAP ERP.
Oversee customer account status and cash application performance against key performance indicators.
Guarantee accurate allocation and settlement of customer payments.
Customer Master Data & Credit Management
Create and uphold customer master records in ERP systems.
Conduct credit assessments and assign suitable credit limits.
Monitor dunning processes and customer credit exposure.
Manage account blocking and unblocking processes in alignment with company policies.
Process Excellence
Promote automation in cash application and enhance touchless cash settlement.
Develop and utilize reports for account analysis and performance tracking.
Streamline processes, enhance operational effectiveness, and minimize process complexity.
Support change management and continuous improvement efforts.
Ensure compliance with SLAs, regulatory requirements, and internal controls.
Essential Qualifications
Required technical and professional expertise
- Bachelor's degree in Commerce, Accounting, Finance, or a related discipline.
- 3-6 years of experience in Order-to-Cash (O2C), Accounts Receivable, Cash Application, or Credit Management.
- Solid understanding of accounting principles, reconciliations, and payment processing.
- Experience overseeing cash application metrics and fostering operational enhancements.
- Proven ability in automation, process optimization, and account analysis.
- Experience working collaboratively with customers, Sales, and Finance teams to meet business objectives.
Preferred technical and professional experience
- Proficiency in MS Office Suite, especially Excel.
- Familiarity with SAP S/4HANA or comparable financial systems.
- Strong analytical, reporting, and problem-solving capabilities.
- Ability to manage multiple priorities and thrive under tight deadlines.
- Experience in facilitating transformation and change management initiatives.
- Excellent communication, stakeholder engagement, and teamwork abilities.
- Willingness to work in rotational shifts.
- Commitment to ongoing learning and professional growth.
- Accounts Receivable Management
- Cash Application & Reconciliation
- Sales vs. Payment Reconciliation
- Customer Master Data Management
- Credit Management & Risk Assessment
- SAP S/4HANA
- Financial Analysis & Reporting
- Process Improvement & Automation
- SLA & Compliance Management
Mandatory: Fluency in Korean (reading, writing, and speaking) with the capability to communicate effectively with Korean customers, business partners, and stakeholders.