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Job Description
Key Responsibilities:
- Oversee and direct testing engagements for Dynamics 365 across various projects
- Establish comprehensive test strategies, plans, scenarios, and quality assurance methodologies
- Analyze business requirements, functional specifications, and user stories
- Lead various testing phases including Functional Testing, System Testing, Integration Testing, Regression Testing, UAT, and End-to-End Testing
- Assess customizations, configurations, workflows, business rules, and security roles in Dynamics 365
- Facilitate testing collaboration between onshore and offshore teams
- Manage the defect lifecycle, conduct defect triage meetings, and monitor resolution progress
- Ensure adequate test coverage for Dynamics 365 integrations with enterprise-level applications
- Generate test status reports, risk assessments, and quality metrics for stakeholders
- Promote automation and enhancements in the testing process
- Required Skills
- Expertise in Microsoft Dynamics 365 Testing
- Extensive experience in Microsoft Dynamics 365 CRM Customer Engagement CE testing
- Proficient in testing
- Dynamics 365 Sales
- Dynamics 365 Customer Service
- Dynamics 365 Marketing
- Dynamics 365 Field Service
- Power Platform applications
- In-depth knowledge of
- Entities and Relationships
- Business Rules
- Workflows
- Plugins
- Security Roles
- Forms and Views
- Power Automate Flows
Technical Requirements:
- Core expertise in Technology Package Testing with a focus on MS Dynamics Testing